Zenoss Inc., the leader in unified IT monitoring and analytics software, today announced that
Verisae Inc.,
a leading global provider of maintenance, machine-to-machine
monitoring, and mobile workforce solutions, has selected the Zenoss
monitoring platform to manage its own rapidly growing Software as a
Service (SaaS) operations.
THE ZENOSS DIFFERENCE FOR ENTERPRISE BUSINESS: A
provider of SaaS solutions, Verisae connects maintenance and service
networks globally, and has been utilizing the Zenoss community open
source platform since 2009. Verisae has now chosen to deploy the full
enterprise Zenoss Service Dynamics suite based on the availability of a
wide range of existing pre-built plug-ins, ZenPacks,
which allow Verisae to quickly customize their environment and connect
to other applications, such as Oracle and JMX, for maximum
extensibility.
"Zenoss plays a key role in our overall business service level
agreements which translates to superior customer experiences," said Matt
Stellpflug, Systems Engineer for Verisae. "With real-time visibility
across our SaaS operations, the platform ensures solid plan execution
and delivers service continuity at the lowest cost."
Verisae's customers rely on tremendous amounts of data, which must be
translated to prescriptive actions, to support all facility management,
field service, and coordination between multiple devices for their
Internet of Things deployments. Operating 24x7 at more than 370,000
sites in North America, Europe, and Asia, Verisae successfully manages
180,000 registered users and helps customers manage in excess of three
million assets.
"Verisae now engages with both our enterprise software and support
department as well as our open source community to create the most
comprehensive monitoring platform," says Brian Wilson, Senior Vice
President, Customer Success at Zenoss. "Zenoss continues to change the
playing field, and the insight from our massive community drives the
business value to every type of company, in every industry, around the
globe."
THE ZENOSS DIFFERENCE FOR INFORMATION TECHNOLOGY: "The
value proposition for Verisae is the flexibility and extensibility of
Zenoss to manage both the internal systems and SaaS platforms. The
metrics collected around the health of the SaaS application provide
proactive alerts, detect issues and prevent any type of service
disruption," added Stellpflug. "We shopped around over the past year,
but Zenoss does it all, with unlimited scalability, at the right price -
there is nothing we can't do with this as our infrastructure monitoring
tool."
Zenoss, available on-premises or through Software as a Service,
addresses monitoring and management challenges so that IT professionals
can focus on delivering value instead of just keeping the lights on.