At Mobile World Congress, Amdocs, the leading provider of
customer experience solutions, today announced the Amdocs IoT
Monetization Platform, a multi-industry cloud based multi-tenant
platform, enabling service providers to maximize the potential of IoT
services. With this platform, service providers can quickly onboard
enterprise and original equipment manufacturer (OEM) partners, and bill
consumers purchasing IoT products and services directly, or via the
consumer’s bill with the service provider.
In addition to supporting the traditional IoT wholesale-billing model
for communication services, the Amdocs IoT Monetization platform allows
service providers to unleash the potential of consumer IoT by supporting
multiple additional engagement models, such as white-label billing for
the IoT provider, reselling IoT services direct to the consumer, or
becoming an IoT services billing provider. The platform handles complex
settlements across the different engagement models and manages the
entire financial flow between all the involved parties.
“The move from wholesale IoT, to consumer-level IoT is a dramatic shift,
creating many new challenges. In this new environment, enterprises and
OEMs need geographical outreach and the ability to manage complex
activations and billing, while cooperating with multiple players across
the value chain,” said Chris Williams, head of global marketing at
Amdocs. “Service providers are perfectly placed to support these growing
needs, and the highly scalable and flexible Amdocs IoT Monetization
Platform is specifically designed to support this trend. Monetizing IoT
services is another way for service providers to diversify their
business while also improving the customer experience by providing their
subscribers with new services they want, in a seamless manner.”