RapidFire Tools announced today the release of Reporter,
a new stand-alone, low-cost virtual appliance that MSPs can use to
fully automate regularly scheduled Network Detective IT assessments for
their clients.
The new software appliance is available as a $29/month add-on
for Network Detective subscribers, and is used to remotely schedule the
running of any Network Detective scan, and automatically generate any
of the fully brandable reports included with most of the individual
module subscriptions.
"Reporter is based on the proven automation technology that
we have built-into our Inspector deep-dive diagnostic appliance," said
RapidFire Tools CEO Mike Mittel. "But we have thousands of MSP
subscribers who want to automate their IT assessments, yet don't have an
Inspector attached to every client network. The new Reporter appliance
is meant for them."
Reporter is available as a downloadable software appliance
that can be installed as a virtual machine on an existing server on the
client's network. For those who want the convenience of a plug 'n' play
system, for an additional monthly fee the Reporter subscription can
include a pre-configured small form server that is shipped to them as a
physical appliance that is ready to use.
"In this competitive world, you can't be too diligent, and
you can't over-communicate when it comes to your clients," added Mittel.
"Reporter allows MSPs to get the greatest value out of their Network
Detective subscriptions by allowing them to perform their assessments
much more frequently, without any additional labor cost and to remain
top-of-mind with their clients through the delivery of new high value
services and regular, professionally prepared reports."
Reporter is accessed directly through the primary Network
Detective application, and can be used to schedule scans for all of the
IT assessment modules (except for the SQL Server Assessment module), as
well as the scans for both the HIPAA and PCI Compliance modules. Scans
can be pre-scheduled to run at specific time intervals, and specific
times of day and/or days of week. In addition, any reports that are
included in the MSPs' Network Detective subscriptions can be programmed
to be automatically generated and saved to a specific location, or
emailed to one or more recipients.
"We believe Reporter is going to revolutionize the way MSPs
manage their clients' networks, and manage their client communications,"
predicted Mittel. "More automation means more network scans. More
network scans mean more issues discovered. More issues discovered means
more value in services delivered. And the automated Network Detective
reports will document that value."
Reporter is only available to existing Network Detective
subscribers or to new subscribers immediately after purchase of their
first Network Detective module. The Reporter appliance can be ordered
directly through the Upgrade button inside the Network Detective
application.