In the fast growing next-generation flash storage market, Tegile knew
being easy to do business with would be critical to its ability to
differentiate and win. It also knew to be a 100 percent channel company,
it needed a Partner Relationship Management (PRM) system with the ability to scale along with its partner program. To
provide that differentiation and enable that scale, Tegile turned to
global SaaS PRM leader Impartner.
"In the already well-established storage market, our brand was new
and not as established yet," Tegile Director of Channel Marketing
Sherman Tam said in a video case study released today. "In searching for
a PRM solution, we knew our channel success would require partner
loyalty and commitment--and that would be determined by our ability to
make it seamless and incredibly simple for partners to find what they
need and shorten their sales cycles."
"The choice of Impartner
and implementation of the company's PRM solution was easy -- it was like
flipping on a switch," Tam said. "It was basically worry free, and we
were up and running in about a month. Impartner has industry knowledge
from working with companies of all shapes and sizes--from small
start-ups like Tegile to large companies like Xerox--which helped them
play a trusted advisor role in bringing up the portal. They really spent
the time to understand our goals and the experience we wanted to
deliver to our channel partners."
Today, the portal is the
central hub for Tegile's network of channel partners globally.
"Everything we do evolves around our partner portal," Tam said, adding
that when the company recruits new partners, it showcases the portal's
well organized design and simple layout, which shows how easy it is to
get enabled with Tegile.
Most important, Tam said, is the
performance and engagement the portal drives with Tegile's partner
community. "From the moment we turned it on, we had so many great
responses, and we saw an immediate jump in the use of our Partner
Portal--from 25 percent to 50 percent within a month," Tam noted. "And
now, the majority of our global partners use it regularly, and we
clearly see that the higher the utilization of the portal, the higher
the revenue of the partner."
According to Dave R Taylor,
Impartner chief marketing officer, "Tegile is a showcase example of why
more and more companies are turning to PRM. It not only provides a
differentiating, personalized partner journey that helps them stand out
in what is increasingly a fierce competition for the best partners, but
also offers a solution that can scale as they scale, and truly optimize
the performance of their channel."
To find out more about
Tegile's use of Impartner's PRM solution, and how it helped Tegile win
CRN's coveted 5-Star Partner Program recognition four years in a row,
click here [http://www.impartner.com/learning/case-studies/video.aspx?v=MmgfGCXYY-E&t=Tegile].