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Baloise Group Uses Citrix Solutions to Support Remote Workers While Securing Bank's Client Information

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“At the end of the day, it really comes down to enabling our business,” said Marc Baier, head of workplace services, Baloise Group. “If an employee walks up to you, shakes your hand and personally thanks you for finally providing the long-awaited flexibility that enables them to excel in their business, then that’s what it’s all about.”

Today’s insurance and banking industry is more dynamic and competitive than ever. Facing rapidly shifting market conditions and user expectations from employees who want to bank on the go from their phones to brokers traveling offsite to help businesses securely establish pension plans, companies must deliver exceptional service to win and retain customers. Employees have an expectation for a seamless, secure and reliable experience no matter where they are, the device they’re using or the time of day.

By using Citrix Workspace Suite, NetScaler and ShareFile, Baloise, one of the largest Swiss all-industry insurance service providers for individuals and businesses with 7,400 employees, was able to improve productivity and create a secure Choose-Your-Own-Device environment to give employees flexibility, mobility and a seamless delivery of their data all on a platform that maintains security and compliance of apps and data in every use case.

By creating this infrastructure to support remote working, the IT department now enables staff to use a range of mobile devices, while securing the bank’s client information. And while the workforce is moving beyond geographical and organizational borders, Baloise is actually lowering its carbon footprint, a primary social objective for the company.

“Work is no longer defined by traditional constraints or physical boundaries. The enterprise workforce transcends geographic and organizational borders to enable productivity wherever opportunities arise. People now expect the freedom to choose their work location, device and network according to the context in which they need to be productive.” -- Olaf Romer, Chief Information Officer, Baloise Group
Published Wednesday, July 13, 2016 9:42 AM by David Marshall
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