“At the end of the day, it really comes down to enabling our business,”
said Marc Baier, head of workplace services, Baloise Group. “If an
employee walks up to you, shakes your hand and personally thanks you for
finally providing the long-awaited flexibility that enables them to
excel in their business, then that’s what it’s all about.”
Today’s insurance and banking industry is more dynamic and competitive
than ever. Facing rapidly shifting market conditions and user
expectations from employees who want to bank on the go from their phones
to brokers traveling offsite to help businesses securely establish
pension plans, companies must deliver exceptional service to win and
retain customers. Employees have an expectation for a seamless, secure
and reliable experience no matter where they are, the device they’re
using or the time of day.
By using Citrix Workspace Suite, NetScaler and ShareFile, Baloise, one
of the largest Swiss all-industry insurance service providers for
individuals and businesses with 7,400 employees, was able to improve
productivity and create a secure Choose-Your-Own-Device environment to
give employees flexibility, mobility and a seamless delivery of their
data all on a platform that maintains security and compliance of apps
and data in every use case.
By creating this infrastructure to support remote working, the IT
department now enables staff to use a range of mobile devices, while
securing the bank’s client information. And while the workforce is
moving beyond geographical and organizational borders, Baloise is
actually lowering its carbon footprint, a primary social objective for
the company.
“Work is no longer defined by traditional constraints or physical
boundaries. The enterprise workforce transcends geographic and
organizational borders to enable productivity wherever opportunities
arise. People now expect the freedom to choose their work location,
device and network according to the context in which they need to be
productive.” -- Olaf Romer, Chief Information Officer, Baloise Group