Today at Connect 2016, VMware, Inc.,
a global leader in cloud infrastructure and business mobility, shared
how businesses can embrace the future of mobility powered by its suite
of End-User Computing solutions. The next-generation VMware AirWatch
Unified Endpoint Management and VMware Workspace ONE extends VMware
AirWatch into cloud-based management for traditional desktops and
new-age connected devices, while providing users with the apps and
services they need to work digitally.
"Connect is a time to
reflect on the mobility industry's advancements in the last year, and
also look into the future of how work can be reimagined," said Noah
Wasmer, senior vice president, mobile products, End-User Computing,
VMware. "In the nearly 10 years since the launch of the iPhone,
enterprise mobility management has transformed from simple wipe and lock
commands to a unified endpoint management platform for all devices,
including Windows 10 and the Internet of Things. No longer will IT run
different systems for different devices; instead we built the single
platform to manage all endpoints. With scalability, security,
productivity and privacy at the core, VMware is uniquely positioned to
deliver on this new digital work experience."
Rethinking Legacy Desktop and Laptop Management
Industry
analyst firm Gartner reports "the future of endpoint management lies in
consolidation of management tools that manage traditional PCs and
mobile devices as a common management framework evolves across the two."
To address the industry shift from separate client management, EMM,
cloud and on premise tools, VMware is bringing the two together with
VMware AirWatch Unified Endpoint Management. VMware AirWatch Unified
Endpoint Management provides a holistic and user-centric approach to
managing all endpoints in an organization -- from mobile and desktop to
IoT.
VMware AirWatch Unified Endpoint Management, available as a
standalone solution or as a part of VMware Workspace ONE, extends the
VMware AirWatch Enterprise Mobility Management capabilities into
advanced cloud-based Windows 10 PC lifecycle management. This includes
configuration management, operating system (OS) patch management, client
health and security management. VMware AirWatch Unified Endpoint
Management enables IT to deploy security patches and OS updates faster,
install software more reliably and consolidate operational processes
across all devices -- on or off the domain. This extends the robust
mobile device management technologies for Windows management already
available in AirWatch to deliver the industry's first comprehensive UEM
solution that brings together desktop and mobile management under a
single modern platform.
Collectively, VMware provides a
comprehensive solution to help organizations migrate to Windows 10 by
assessing their environment, determining the optimal path to migrate to
Windows 10 (both physically and virtually) and take advantage of a
modern approach for securing and managing all devices on or off the
network. To learn more about VMware AirWatch Unified Endpoint
Management, visit the AirWatch Blog and read about the new VMware SysTrack Desktop Assessment Service.
Scaling and Managing the Internet of Things, Augmented Reality and Mixed Virtual Experiences
Just
as VMware AirWatch is expanding into traditional desktops, it is also
branching out to manage IoT devices, smart glasses and touchless
sensors. Businesses are beginning to see the impact of IoT technology in
their workforces, and it is anticipated that IoT devices will far
outnumber BYOD and other mobile devices in the enterprise.
As businesses envision this shift, they need to consider how the wide
range of emerging wearables, IoT connected devices, smartphones and
tablets will fit into one holistic management framework involving data,
cloud and mobile interactivity.
To address this rapidly growing
market, VMware is expanding the VMware AirWatch Unified Endpoint
Management platform to include support for Windows-based IoT devices,
such as Surface Hub, as well as Android-powered IoT and smart devices,
in the unified platform alongside their existing mobile deployments. The
updates will bring IT a simplified onboarding experience to easily set
up devices with networks and applications. VMware also partnered with
leading smart glasses manufacturers and AR app developers, including
Atheer, APX, Intel, ODG and VUZIX Corp to build Android wearable
management and app delivery at scale.
Workspace ONE Reimagines Work for Modern Employees and Contractors
While
VMware AirWatch Unified Endpoint Management delivers IT a unified
approach to managing the array of devices that may require access to
corporate information, VMware Workspace ONE brings this same unified
approach to the users. Workspace ONE builds on AirWatch to offer a
comprehensive end-user experience to employees and contractors across
all of their devices, managed or unmanaged. Launched in early 2016,
Workspace ONE is a consumer-simple, enterprise-secure, platform that
provides users with instant access to all of their apps, including web,
native, mobile and remote apps, with an enterprise app catalog available
on any device, including desktops, laptops, smartphones and tablets.
Workspace
ONE enables organizations to scale and tailor their management across
unmanaged, BYO and corporate owned devices in a single platform. The
flexible mobile application management (MAM) framework with adaptive
management technologies provides organizations a way to easily manage
all use cases, from standalone MAM for containerized enterprise apps, to
a managed workspace with OS-level MAM, to full device management.
In
this latest update to Workspace ONE, VMware provides real-time security
across apps through expanded support for multi-device BYOD employees
and contractors with new continuous access policies and consumer-simple
application support including:
- Continuous access policies that
can instantly block access to an application already in use if a device
fails compliance tests. An example of this use case leverages beacon
technology to create a tightly controlled geographic perimeter. Once
removed from the beacon's proximity, the application may be immediately
blocked or removed.
- Password form fill capability
that extends the consumer-simple single sign-on experience of Workspace
ONE to non-standards based web-apps. Administrators simply "teach"
Workspace ONE where the username and password entries occur within an
app and the Workspace ONE Browser Extension can inject those credentials
as needed. These credentials are never stored in the cloud.
- Internally developed mobile applications
that can now be distributed to unmanaged devices directly through the
Workspace ONE app catalog without requiring applications to be loaded
into public app stores, greatly simplifying the delivery of new business
innovations to employees.
- Device compliance-based conditional access for
VMware Horizon apps and desktops to extend VMware's industry leading
access policy engine for virtual apps and desktops. "If this, then that"
(ITTT) logic can now include the state of the device itself including
location, beacon perimeter, jailbreak status and pin strength highly
desired in regulated environments such as healthcare or retail.
- Self-service password reset
for employees and contractors now available within Workspace ONE. The
average cost of resolving a password issue is $31 according to Forrester
research, so self-service password reset is a valuable
tool that every employee and contractor can access from any device for
immediate self-service.
To continue to bring the best
experience across all users, VMware Boxer is now available for Android,
delivering an integrated email, calendar and contacts experience that's
designed to be both intuitive and secure. Additionally, VMware is
rebranding its set of Workspace ONE Productivity Apps to better reflect
the mission to provide a consumer simple, enterprise secure environment
that inherently protects user privacy.
Paving the Path for a Unified Approach to Endpoint Management
As
the industry consolidates and services like VMware AirWatch offer
unified and holistic endpoint management, organizations are rethinking
the point-solution approach. Many businesses are finding themselves with
one solution MDM, another for PC lifecycle management, one for IoT
management, and others for services like identity and security
management.
To help customers transition to comprehensive UEM,
VMware is offering several services for organizations to migrate from
traditional MDM players to VMware AirWatch with minimal end-user impact.
VMware expanded its Safe Passage program to help BlackBerry customers who must now migrate from Good for Enterprise
with the recent End of Life announcement. An MDM Migration Tool is also
available that migrates legacy MDM vendor profiles to VMware AirWatch,
removing one of the major barriers for EMM platform migrations for
customers. These services will streamline the process for transitioning
to VMware AirWatch with low end-user impact.
Pricing and Availability
VMware
Boxer for Android and the MDM Migration Tool are available today.
VMware AirWatch Unified Endpoint Management, VMware AirWatch 9.0 and new
advancements to VMware Workspace ONE will be generally available later
in the quarter.