The
International Association of Cloud & Managed Service Providers (MSPAlliance
- www.mspalliance.com) today announced they have partnered with
Ingram Micro Cloud to launch MSPAlliance's MSP/Cloud Verify Program, an
initiative to promote best practices and improve service delivery among the
managed service provider (MSP) and cloud computing community.
MSP/Cloud
Verify is an examination conducted by the MSPAlliance based on 10 objectives of
the Unified Certification Standard (USC), a set of globally accepted standards
and best practices designed specifically for the MSP and cloud industry.
Measuring against these 10 objectives quantifies the overall health, competency
and service delivery capability of an MSP or cloud practice. The USC has been
created by MSPs for MSPs and is updated annually by a committee of MSP/Cloud
Verified companies.
During
the evaluation, MSPAlliance will provide MSPs and cloud providers with
consulting, remediation assistance to correct identifiable problems in their
practice, service delivery documentation templates and an MSP/Cloud Verify
report, signed by certified public accountant. Providers who meet all
requirements will be certified and able to use the MSP/Cloud Verify
certification logo in all marketing materials.
"Partnering
with MSPAlliance on this initiative can help MSPs of all sizes, improve their
service delivery, regardless of location," said Peter Stridh, Head of
Global Cloud Strategy at Ingram Micro. "The MSP/Cloud Verify Certification
Program will be promoted among the Ingram Micro global partner community so our
customers can be assured of consistent, high quality service delivery from our
participating channel partners."
"We
are excited about this relationship with Ingram Micro and the opportunity to
advance the cause of managed services throughout the world," said Celia
Weaver, President of MSPAlliance. "This program will help MSPs improve
their service capabilities, while simultaneously providing their customers with
transparency and assurance as to the professionalism of their managed service
provider."
Certification
offers many advantages to providers, including simplifying the RFP process as
well as improving internal policies and procedures, service delivery
efficiencies, and documentation. In addition to leveraging the MSP/Cloud Verify
report to gain a competitive advantage, the program also provides greater
transparency and assurance, which is important for providers servicing
regulated markets, such as healthcare and pharmaceuticals where compliance is
critical.
For
more information on the MSP/Cloud Verify Certification Program visit
mspcertification.com.