Zenoss Inc., the leader in hybrid IT monitoring and analytics software, today announced NTT DATA,
a top-10 global business and IT services provider, has seen immediate
business value for clients, including reduced mean time to know (MTTK),
after rolling out the Zenoss hybrid IT monitoring platform. NTT DATA selected Zenoss to replace legacy tools and provide unified monitoring to its customers.
With
operations in more than 50 countries, NTT DATA is known for helping
clients address complex business and technical environments, minimize
costs and maximize efficiencies.
"Modernizing
monitoring capabilities not only allows us to ensure more comprehensive
IT service health," said Neeraj Jaitley, senior vice president of
infrastructure, cloud and security practice at NTT DATA, "but also helps
us provide superior value to our clients."
"Choosing
the right monitoring and analytics solution was a high priority," said
Manish Patil, vice president of technology strategy and alliances at NTT
DATA, "and Zenoss has made it easy for us to isolate and remove issues
quickly through automation and integration."
Built
for modern IT infrastructures, Zenoss has a service-centric approach
that allows customers to visualize an entire service-dependency tree,
quickly see what services and resources are impacted by a device or
application event, and identify at-risk situations based on policies to
prevent outages. Zenoss has scaling capabilities that allow service
providers to:
- Use an elastic approach to scale monitoring platforms and data collection
- Store monitoring data using an enterprise-ready big data back end
- Optimize manageability and reduce footprint with agentless collection
- Load balance monitoring services across a pool of resources
Zenoss
customers gain IT performance and risk insights into their unique IT
ecosystems through real-time analytics that adapt to constantly changing
data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.
"NTT
DATA has deep experience managing complex IT infrastructures across
dynamic environments, which is why we are delighted to partner with
them," said Brian Wilson, chief customer officer at Zenoss. "In addition
to rising maintenance demands and costs, service disruptions require IT
teams to spend countless hours triaging and wading through various
tools in attempts to isolate problems and understand impact. With
Zenoss, IT teams now have a single source of the truth and can easily
identify at-risk services instantaneously, focusing time and energy on
fixing problems rather than searching for them."