Zenoss Inc., the leader in hybrid IT monitoring and analytics software, today announced NTT DATA, a top-10 global business and IT services provider, has seen immediate business value for clients, including reduced mean time to know (MTTK), after rolling out the Zenoss hybrid IT monitoring platform. NTT DATA selected Zenoss to replace legacy tools and provide unified monitoring to its customers.

With operations in more than 50 countries, NTT DATA is known for helping clients address complex business and technical environments, minimize costs and maximize efficiencies.

"Modernizing monitoring capabilities not only allows us to ensure more comprehensive IT service health," said Neeraj Jaitley, senior vice president of infrastructure, cloud and security practice at NTT DATA, "but also helps us provide superior value to our clients."

"Choosing the right monitoring and analytics solution was a high priority," said Manish Patil, vice president of technology strategy and alliances at NTT DATA, "and Zenoss has made it easy for us to isolate and remove issues quickly through automation and integration."

Built for modern IT infrastructures, Zenoss has a service-centric approach that allows customers to visualize an entire service-dependency tree, quickly see what services and resources are impacted by a device or application event, and identify at-risk situations based on policies to prevent outages. Zenoss has scaling capabilities that allow service providers to:

• Use an elastic approach to scale monitoring platforms and data collection
• Store monitoring data using an enterprise-ready big data back end
• Optimize manageability and reduce footprint with agentless collection
• Load balance monitoring services across a pool of resources

Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

"NTT DATA has deep experience managing complex IT infrastructures across dynamic environments, which is why we are delighted to partner with them," said Brian Wilson, chief customer officer at Zenoss. "In addition to rising maintenance demands and costs, service disruptions require IT teams to spend countless hours triaging and wading through various tools in attempts to isolate problems and understand impact. With Zenoss, IT teams now have a single source of the truth and can easily identify at-risk services instantaneously, focusing time and energy on fixing problems rather than searching for them."