Arrow Electronics, Inc. is providing its global IT channel ecosystem with access to BitTitan MSPComplete,
a managed services automation platform that helps solution providers
automate, enhance and more efficiently manage end-user cloud
deployments, propelling organizations toward greater productivity,
scalability, compliance and consistency.
IT
service providers (ITSPs), managed services providers (MSPs),
value-added resellers (VARs), system integrators (SIs) and other
solution providers in the Arrow technology ecosystem can now access the
MSPComplete platform through ArrowSphere, Arrow's cloud marketplace and enablement platform.
The
MSPComplete Service Library features more than 100 migration and
turnkey managed services around Microsoft Office 365 Suite, Microsoft
FastTrack, Azure, EMS, Dropbox Business, Amazon, Box and Google G Suite,
with new services added and updated weekly. In addition, MSPs and other
providers can use the platform to create custom services and IP by
adding tasks to an existing service, or by building an entirely new
service.
"The
BitTitan MSPComplete platform on ArrowSphere will help our MSPs
accelerate and optimize their managed services business and simplify the
process of transitioning end-customers to the cloud," said Steve
Robinson, vice president of Arrow's global cloud business. "Arrow looks
forward to collaborating with BitTitan to help solution providers take
their managed services to the next level."
MSPComplete
has a state-of-the-art user interface designed for seamless navigation,
providing MSPs with unparalleled visibility and insight into their
business-all from one, central dashboard. The easy-to-use platform helps
MSPs and other solution providers automate and standardize workflows,
centrally manage internal employees and external customers, and
formalize better processes for delivering projects, services and an
exceptional end-customer experience.
"In
this competitive and complex cloud environment, more ITSPs than ever
are turning to MSPComplete to increase recurring revenue, reduce service
delivery costs, and operationalize employee knowledge," said Lon Clark,
alliances manager at BitTitan. "By collaborating with Arrow, a global
cloud distributor, BitTitan can now reach even more ITSPs looking to
transform their organizations through business process automation."
MSPs
working with Arrow can utilize the BitTitan MSPComplete platform to
immediately generate recurring revenue through a vast library of turnkey
project and managed services runbooks. In addition, MSPComplete can
help MSPs realize significant potential cost-savings by:
- Intelligently assigning the right task to the right resource based on skill-level and pay
- Capturing unique business processes to create and protect their IP
- Tracking service-delivery times down to the second for accurate billing and cost management
- Monitoring task queues for service-level agreement compliance