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VMblog's Expert Interviews: Evolve IP Talks Healthcare and Cloud

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Evolve IP recently published survey results from healthcare IT pros and execs which found, among other things, that when facing hardware malfunctions and environmental disasters, their organization's data was described as safer in the cloud than on premises. To understand the findings more and to learn about current cloud adoption trends and future cloud deployment insights, VMblog spoke with Scott Kinka, Chief Technical and Product Development Officer and Founding Partner, Evolve IP.

VMblog:  What percentage of healthcare organizations now have at least one service in the cloud, and what does that tell us about the cloud in healthcare?

Scott Kinka:  A survey of over 180 healthcare professionals found that 85 percent of all healthcare organizations now have at least one service in the cloud. Now more than ever, healthcare IT professionals and executives believe that when facing hardware malfunctions and environmental disasters, data is safer on the cloud than anywhere else.

VMblog:  As data security is an ongoing concern for IT, what risk scenarios did respondents feel that their data was safest under?

Kinka:  Respondents found that their data was safest under three common risk scenarios: environmental disasters, malicious attacks, and hardware failure.

VMblog:  Which cloud services were cited as the top deployed among healthcare organizations, and are these the services that should be focused on in healthcare?

Kinka:  Data backup, servers/data centers, other SaaS and Microsoft Exchange and Office were cited as the top deployed cloud services among healthcare organizations. Additionally, the survey indicated that adoption will continue to be strong, with 81 percent of respondents planning on adding new or additional cloud services in the next three years. These services are crucial to facilitating business continuity among health systems regardless of size.

VMblog:  Were private or public clouds preferred for environmental disasters, malicious attacks, and hardware malfunctions, and why?

Kinka:  For environmental disasters, 61 percent felt their information was safest in a private cloud compared to 27.5 percent in a public cloud and 11.5 percent on premise. For malicious attacks, 58.5 percent preferred a private cloud to safeguard their data versus 32 percent on premise and 9.5 percent public cloud. For hardware malfunctions 58.5 percent preferred private clouds compared to 24 percent public cloud and 17.5 percent on premises. Private clouds among those surveyed represented data security that was perceived to be stronger than that of public clouds.

VMblog:  What percentage of organizations chose to deploy cloud services on their own versus using a third party provider, and why would they choose to do this?

Kinka:  Among those surveyed, 38.75 percent of organizations had deployed a cloud solution on their own versus using a third party provider. This is markedly lower than the average of all industries of 54.75 percent. When asked if they had to start the deployment over, nearly a third (32.5 percent) said they would outsource to a solution provider the next time. The organizations that chose to use a third party provider did so to ensure fluid processes, cost savings, and disaster avoidance and recovery, all of which cloud services promise; third party providers offer added security reinforcing these benefits.

VMblog:  What were the top services respondents expected to deploy in the cloud over the next three years, and could cloud technology change this?

Kinka:  The top services that respondents expected to deploy in the cloud over the next three years included data backup (48 percent), Exchange / Office (27.5 percent) and phone systems (27 percent). The changing landscape of the cloud could change extent of offerings provided by both internal and third party cloud services.

VMblog:  How can Evolve IP's services facilitate the deployment of HIPAA and PCI-compliant cloud computing and cloud communications services?

Kinka:  Evolve IP is incredibly well positioned to help healthcare organizations successfully deploy HIPAA and PCI-compliant cloud computing and cloud communications services. As evidenced by the survey results, healthcare organizations have recognized the significant benefits of the cloud. With a dedicated healthcare focus, geographically redundant Tier IV data centers and The Evolve IP Compliance Cloud, Evolve IP allows cloud services to be deployed quickly and effectively.

With a dedicated compliance and certifications practice, Evolve IP offers customers confidence with The Compliance Cloud. In addition to SSAE- 16 SOC II compliance, Evolve IP has been rigorously audited and achieved standing compliance for government (ITAR) and healthcare (HIPAA). The company also features one of the broadest sets of cloud service provider certifications in the nation including: VMware, Cisco, EMC, Microsoft, Citrix, and Polycom. Evolve IP enables IT departments to minimize the risk, complexity and ultimately cost of managing corporate data, especially around email. Evolve IP delivers solutions that help organizations protect the security, integrity and availability of information within their businesses.

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Published Thursday, June 29, 2017 9:51 AM by David Marshall
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