Zenoss Inc., and SOPRIS Technologies Inc. today announced their latest customer partnership with Vision Software. Based in Bogota, Colombia, Vision Software targets its portfolio of intelligent platform solutions, business insight products, and productivity and collaboration products and services to customers in the health care, financial and business sectors across Bogota and Medellin, Colombia, and in Cali, Colombia.

This strategic partnership will leverage SOPRIS' advanced portfolio of services and solutions to enable Vision Software to expand its business portfolio and create new sources of revenue by addressing the emerging needs of their customer base while gaining significant operational efficiencies within their operations.

"Our number one goal is to provide services that enable our clients to concentrate on their core business," said Wilmar Alzate-Tabares, support manager, Vision Software. "In our quest for the best monitoring solution in the market, we wanted to find the right solution. We have done that in choosing to work with SOPRIS and Zenoss."

Vision Software recognized the value-added qualities that SOPRIS Technologies brings with its proven Zenoss solutions and a track record of reducing service-impacting incidents, minimizing downtime through holistic resource monitoring, and dramatically reducing mean time to resolution (MTTR).

Zenoss as a Service (ZaaS) for Vision Software

Zenoss as a Service (ZaaS), an advanced cloud-based, software-defined IT operations solution, is ideal for organizations like Vision Software that seek to leverage the full value of the Zenoss Service Dynamics hybrid IT monitoring and analytics solution while hiding all the complexities of running such a platform, e.g., backup and restore, patching services, having access to the latest functionality, and ensuring service-level agreements (SLAs).

"We carefully evaluated various platforms and determined that Zenoss, augmented with SOPRIS' breadth and expertise, was the right platform for us," Alzate-Tabares said. "Zenoss' extensible and agentless platform will provide us with more transparency and enable us to monitor any device that has an IP address. We believe the value of Zenoss, in terms of compatibility, open architecture, installation and management, will make us a better provider of services to our end customers."

"We are pleased to be working with Vision Software to serve the needs of customers in Colombia," said Jorge Zepeda-Godinez, CEO, SOPRIS Technologies. "This relationship adds breadth to SOPRIS' vision to bring business innovation and advanced solutions across the Americas. This is a great beginning to our joint efforts, and we look forward to growing together with Vision Software as they accelerate onboarding customers to their new advanced solution."