Virtualization Technology News and Information
HeadSpin Comes Out of Stealth to Unleash Industry's First Testing and Proactive Mobile Experience Monitoring Platform

Today HeadSpin formally launched and unveiled its global testing and mobile experience platform (MEP) that helps developers build high quality mobile experiences. An industry first, the HeadSpin platform is a powerful, easy-to-use solution that enables mobile application developers to accelerate release cycles, to build for complex user environments and to know instantly whenever any code breaks globally. The platform also proactively monitors user experience and performance issues in real-time around the world.

HeadSpin's advisory board consists of highly successful entrepreneurs in the B2B enterprise SaaS space: Tom Reilly, CEO of Cloudera, Jyoti Bansal, Founder of AppDynamics and BV Jagadeesh, Founder of Exodus and NetScaler. Reilly said: "Manish and his team have built a solution that is helping companies transition into the billion dollar mobile ecosystem easier and faster. I'm thrilled to be helping them out with this journey."

HeadSpin co-founder and CEO Manish Lachwani was previously the co-founder and CTO of Appurify (acquired by Google), CTO of Zynga and Principal Architect at Amazon Kindle, where he developed the Kindle operating system. Lachwani's Appurify pioneered device clouds and test automation with real devices. These eventually became the gold standard in the industry. This acquisition of Appurify helped Google create an in-house testing service that made it possible for developers to test in real-world conditions and to accelerate their development cycles.

At Google, Lachwani, who was responsible for the developer tools division, saw an untapped market opportunity. Lachwani said: "Current application performance management solutions provide developers no visibility into the complex user experiences around the world. As a result, developers are not getting ahead of performance or user experience issues. I knew we had to build something to solve this so Brien, my co-founder, and I teamed up to start HeadSpin."

HeadSpin was recently named one of the 20 Rising Stars as part of Forbes's Cloud 100 list, the definitive list of private cloud companies in the world.

The HeadSpin platform has helped mobile application developers identify 1% of their performance issues that cause 80% of the user complaints and 60% of their user experience issues pre-release, resulting in a 40% improvement in customer experience and 25% improvement in application reliability.

"Unlike other solutions, HeadSpin's data driven platform is able to proactively uncover 'hidden insights' through learning. This helps us fix our app issues before launch and have something reliable and repeatable to test or measure," said Maria Zhang, CTO at Tinder.

"HeadSpin allows us to more quickly and easily gain valuable insight into the performance challenges facing mobile applications," said Rakesh Chaudhary, Director of Solutions Engineering at Akamai Technologies.

The HeadSpin platform is used by engineering, QA, localization, reliability, growth and product teams in companies like Tinder, DocuSign, Akamai, Telstra and Dell in various ways. The platform allows developers to deploy code quickly without compromising quality and performance or worrying about fixing bugs later -- by enabling continuous testing and monitoring in real-world conditions pre and post-release. Developers are able to deliver great user experience globally by keeping up with the complexity of diverse user environments that cannot be replicated by emulators, simulators, crowdsourcing or manual processes. In addition, developers save time by knowing where and when critical bugs or performance issues are going to be or happen due to HeadSpin's active monitoring and AI-powered technology.

The HeadSpin platform stands out from existing traditional testing and application performance management (APM) solutions for the following reasons:

  • Test with real devices and real networks under real-world conditions
  • All-in-one dashboard for user experience data
  • No SDK - don't expand your code base
  • No device rooting or jailbreaking
  • High speed, parallel iOs device access
  • Support with 22,000+ devices in 140+ locations around the world
  • AI-powered solution that detects mobile experience issues reliably at scale
  • Zero-day support for new operating systems and devices
  • 100% uptime on devices
  • Pre- and post-release coverage
  • Dedicated secured hosting coverage in 100+ countries globally
Published Monday, November 27, 2017 12:46 PM by David Marshall
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