Industry executives and experts share their predictions for 2018. Read them in this 10th annual VMblog.com series exclusive.
Contributed by Peter Wallqvist, VP of Strategy, iManage
Five AI predictions for 2018
Practical AI Continues
Its Take Over
In
2018 companies will increasingly realize that, rather than being a vague cure
for anything and everything, AI's value comes from its ability to solve
practical, real-world business problems. In fact, AI will actually become less
visible in many cases, as it is more tightly integrated into the everyday
applications that people use everyday. Without even realizing it, they will
find that AI enables them to be more productive, and frees them to spend more
time on strategic business initiatives rather than tedious tasks.
More AI Integration
Technology
industry leaders and even AI customers will increasingly find it valuable to
integrate disparate AI technologies. As AI becomes less siloed, they will
discover that when these different AI technologies are integrated, they can deliver
more than the sum of their parts.
More AI technologies
will no longer be called AI
Just
as previous AI technologies like Google Translate, Alexa's speech recognition
and NetFlix's recommendation engine are no longer perceived to be AI, newer AI
technologies, such as document classification and information extraction, will
become so integrated into our applications that they will no longer be
perceived as AI either. Moreover, as AI technologies continue to proliferate,
we will see people speaking about AI in more specific and tangible ways. This
is a sign that technology is reaching practicality and maturity as it is
increasingly used by a large general audience vs. niche ones.
AI will become a
crucial part in security programs
Organizations
will see more integration of AI into security and information governance
technologies in order to lower the risk of and damage from cyberattacks. When
it comes to detection of breaches, AI will be increasingly utilized to
automatically build rules to identify user patterns, so that deviations in
behavior that indicate a breach or malicious behavior can be detected.
Employee morale and
retention will increase thanks to AI
Traditional
industries like professional services (ie, law firms, insurance firms, etc.)
who implement AI technologies will see a huge increase in employee morale and
retention. Instead of being bogged down with boring, routine tasks, employees
will have the opportunity to focus on more engaging, fulfilling work. This will
prompt more firms to adopt AI, in order to keep employees from leaving their
firm for another that is utilizing AI to reduce the amount of low-value,
tedious work done by their employees.
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About the Author
Peter
Wallqvist is Vice President of Strategy at iManage. He started his career in
the information retrieval industry as a research engineer at BT Research at the
turn of the millennium. From there he went on to being part of delivering some
of the largest and high profile search and unstructured data processing systems
in the world. In 2010, he co-founded AI pioneer RAVN Systems, which was
acquired by iManage in 2017.