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Commvault and Mercy Partner to Deliver Powerful New Cloud Backup and Disaster Recovery Service to the Health Care Market

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Commvault, a global leader in enterprise backup, recovery, archive and the cloud, today announced its Commvault Data Platform was selected by Mercy Technology Services (MTS), the IT backbone of Mercy, one of the top five largest U.S. health systems, to power Mercy's new health care cloud disaster recovery and backup as a service (DR and BaaS) solution.

Fully managed by MTS, the new DR and BaaS solution helps small to medium-sized hospitals and other health care organizations apply holistic data management strategies for quick, easy and secure protection and recovery of their mission-critical data.

As the IT arm of a 40-plus hospital system, MTS knows the importance of highly available systems and data; it hosts roughly 1,200 apps for Mercy, including the EHR. Since becoming the nation's first Epic-accredited provider in 2014, MTS also hosts Epic for other hospitals and health systems. Complementing its catalog of commercial IT services - which today includes Mercy's health care cloud, managed services, Epic optimization, health care analytics and more - MTS's new DR and BaaS is a complete, cost-effective cloud solution for protecting and recovering any vendor's EHR data, as well as other clinical and business data.

"We understand, perhaps better than any other cloud provider, the need to safeguard health care data, recover it on a moment's notice and navigate the complexities of privacy regulation," said Scott Richert, Mercy's vice president of enterprise infrastructure. "Whether it's a cyber threat like ransomware or a natural disaster like a hurricane, fire or flood, health care can't afford to be caught on its heels. With a solution like this, hospital IT staff can stop worrying about data availability and compliance, and focus on more strategic projects that improve patient care."

Offering multiple options to meet a hospital's specific requirements, MTS's DR and BaaS use Commvault's data management platform to backup data to a cloud located at MTS's HIPAA, SSAE 16 and SOC2-compliant data centers, encrypting data both in transit and at rest. Both hospital IT staff and MTS's IT experts can use the service to initiate, monitor and maintain backup operations, as well as perform on-demand data restoration on secure landing zones. By providing IT staff with the ability to validate backups at any time and conduct restoration themselves, time is saved on backup operations and data management.

"With today's data volumes and privacy regulation, hospitals have to find creative ways to secure data that doesn't break the bank," said Ananth Balasubramanian, general manager of Commvault's Healthcare Solutions Group. "Cloud DR and Backup services from Mercy help hospitals get the latest in data protection technologies while eliminating hassles of onsite disk and tape backup; plus, they shrink the costs and risks associated with backing up data on in-house infrastructure. Without these worries, health care can keep its eyes on a mission of patient care."

The new DR and BaaS will be available from Mercy Technology Services beginning late spring 2018. Learn more at

Sirius Computer Solutions, Inc. (Sirius), a national integrator of technology solutions, is helping Mercy bring its Commvault-powered DR and BaaS solution to market.

"Sirius is excited to be part of helping MTS share this solution with other hospitals," said Imran Salim, senior vice president of Healthcare Solutions for Sirius. "The availability of critical patient data is a key part of taking care of patients, and we are committed to leveraging technology to help health care organizations improve the overall care they provide. We're pleased to be part of this new health care cloud disaster recovery and backup as a service solution and the role it will play."

Commvault will be exhibiting at the HIMSS18 Conference & Exhibition, March 5-9, 2018 in Las Vegas in the Venetian Ballroom, Booth Number 8001.

Published Wednesday, February 28, 2018 10:19 AM by David Marshall
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