CloudShare, a specialty cloud
provider that helps software companies replicate complex on-premise IT
environments in the cloud for training, sales enablement, and sandboxing for
testing and support, today announced the launch of CloudShare's Training
Solution for SaaS Applications.
Training for SaaS
architectures is most beneficial when students learn in real-world environments
to get hands-on experience. But students also need the ability to ask questions
during practice and receive immediate feedback and assistance. Nothing compares
to the hands-on interactive experience of instructor-led training (virtual or
on-site) for maximum knowledge transfer and retention.
While SaaS providers have
their own cloud resources, their generic cloud hosting platforms lack the
critical features required to provide effective instructor-led virtual
training. CloudShare's Training Solution is optimized for the easy and
cost-effective delivery and management of hands-on training over the provider's
own SaaS infrastructure.
Key features of CloudShare's
Training Solution for SaaS include:
- Ease of use: CloudShare is simple to use
and manage, and does not require dedicated administrative staff.
Instructors can schedule classes and automatically send student invitations
with a URL. Students access classes with a click from any browser.
- Real-time interactions:
CloudShare's full-featured instructor console enables instructors to
supervise an entire class from a single screen. Trainers can see each
student's progress in real-time and easily take control to assist when
needed.
- Analytics that provide actionable insights and ROI
calculations: Built-in analytics with ready-made dashboards enable
training management to refine and improve their training offerings.
"The lack of stickiness
inherent in the SaaS model means that vendors need to work harder to keep
customers committed, especially as SaaS applications grow more complex," said
Michal Frenkel, Director of Product at CloudShare. "An effective training
solution that helps customers rapidly see maximum value is critical for keeping
them committed to a vendor and its products over the long-term. SaaS vendors
shouldn't skimp on instructor training tools or waste time trying to build
their own when there are powerful, easy-to-use, turnkey solutions out there
like CloudShare."