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Over 80 Percent of Workers Need Access to Company Documents on Mobile Devices
Eighty-one percent of today's employees worldwide need access to corporate documents and information on their mobile device, yet 43 percent of the workforce don't have the required access, according to research released today by M-Files Corporation, the intelligent information management company. 

The findings from the M-Files 2019 Global Intelligent Information Management Benchmark Report, which surveyed 1,500 office workers across multiple geographic regions, reveal insights into document management challenges that affect the increasingly mobile workforce.

Only 39 percent of U.S. respondents report that it is quick and easy to find company information using a mobile device. Moreover, as many as 54 percent of global workers say they are unable to use their mobile device to easily share or collaborate on documents.

"The digital workplace demands anytime, anywhere access to documents from any device, yet new research confirms the document management needs of today's growing mobile workforce are unmet," said Greg Milliken, senior vice president of marketing at M-Files. "Without efficient, remote access to information, employees may resort to Shadow IT - accessing technology outside of and without the knowledge of a company's IT department - which increases security risks such as data breaches."

Included in the report are findings that address the lack of advanced mobile document management functions. Of respondents who need the ability to share, collaborate or edit documents via mobile device, only half say they are able to do so. Even fewer respondents are able to approve documents (37 percent) or sign documents (26 percent) remotely. And of those users not able to sign documents on the move, 39 percent report that this would be their top wish.

"While users are already demanding more advanced features such as editing, approving or signing documents with a mobile device, many organizations still struggle just to provide basic off-site access," said Milliken. "Rather than tacking on a file sharing service, like Dropbox or Box, organizations should consider reevaluating the way they manage and process information. Modern intelligent information management platforms, such as M-Files, not only provide mobile access, but also dramatically improve the ability to leverage information to drive better business performance."

Despite their reliance on mobile access, respondents name on average four different systems and repositories where they store business documents and information, including: email (69 percent), shared drives/network folders (55 percent), local disks (54 percent), paper (47 percent), cloud-hosted storage, such as Google Drive and Microsoft OneDrive (44 percent), external hard drives (40 percent), file-sharing services (34 percent), Microsoft SharePoint (31 percent), and DMS/ECM systems (24 percent). Many of these platforms don't provide mobile access, while others require additional specialized applications.

"The growing proliferation of information across various repositories makes it even more difficult to access relevant data on mobile devices," said Milliken. "M-Files is focused on solving this challenge by bringing together disconnected silos with what we call the M-Files Intelligent Metadata Layer. The goal is to provide users with the right content in the right context, helping employees do their jobs more effectively whether at their desk or on the road."

For more information, download a copy of the report: 2019 Global Intelligent Information Management Benchmark Report
Published Monday, March 11, 2019 10:48 AM by David Marshall
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