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Ross Education Enlists US Signal to Keep Dozens of Campuses Connected

Ross Education provides quality training programs for some of the fastest growing jobs in the healthcare industry including medical assistant, medical insurance billing and office administration. After more than four decades in business, the company has grown to 40 sites and depends on a robust IT network to connect each location to central headquarters. Ross must also ensure that its network can deliver round-the-clock access for student and teacher applications and data at each campus.

In order to keep operations within its lean IT team at their most efficient, Ross wanted to reduce the number of physical on-site servers and the associated maintenance they required. Ross also needed to boost on-campus internet connectivity speeds and ramp up network security to protect against future cyberthreats. The company knew each of these requirements were key to delivering high quality medical education and continuing to grow the business for the future.

As Ross' contract with its existing IT services provider came to an end, the company was keen to upgrade to a more agile network solution with greater reliability and stronger customer support. For this reason, Ross' IT team approached US Signal. US Signal recommended migrating to its enterprise-grade cloud-based IT infrastructure and unifying the previously disparate campus networks. This would enable Ross to centrally control critical applications and services without the need for as many physical on-campus servers. It would also enable Ross to deliver the kind of internet speeds and bandwidth expected by students and teachers alike at a modern center for educational excellence.

US Signal's offering came with additional benefits that were critical to Ross' IT team. US Signal provides strong cloud-based network security with log management and firewalls, both of which are powered by the company's wholly-owned PCI and HIPPA compliant fiber network. Keen for easier in-person access to support staff than they had experienced with their previous IT services provider, Ross was also delighted to discover that US Signal is located in Michigan, where almost half of the organization's campuses are situated. This makes it quick and easy for Ross to get a US Signal team member on site, if the need arises.

"US Signal is competitively priced and has an exceptional reputation in the industry. Their network reliability is second to none while their staff are easy to work with, responsive and flexible. Simply put, US Signal just gets the job done," said Greg Brenner, CIO, Ross Education.

Today, US Signal provides a consistently strong network footprint at each campus location at an extremely cost-effective price point. Ross is also pleased with the fact that US Signal's technology is supremely agile and future proof with network and bandwidth redundancy available to scale with the business as it grows or as new cloud-based technology and education sector applications come online. 

After more than a decade, Ross and US Signal continue to evolve their close working partnership. Planning is in place for future IT support and innovation as Ross carries on with its mission to provide the highest quality education to motivated individuals seeking an exciting, fulfilling career in the healthcare industry.
Published Thursday, March 21, 2019 7:02 AM by David Marshall
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