Ivanti,
the company that unifies IT to better manage and secure the digital
workplace, today announced, during Ivanti Interchange 2019 in Nashville,
Tenn., the results of a survey of 400 IT professionals that captures
the challenges faced by IT when it comes to siloes,
data and implementation.
"It's clear from the results of this survey
that IT professionals are in need of a more unified approach when
working across organizational departments and resulting silos," said
Duane Newman, vice president, product management
at Ivanti. "Security remains a major data insights requirement, but
it's also important to note that IT organizations need to find better
ways to work with their data or it will continue to impact other
critical IT priorities."
Among its notable findings, the research
revealed that when dealing with siloes in IT and departments, three key
priorities suffer the most, including: automation (46%), user
productivity and troubleshooting (42%) and customer experience
(41%). The findings did show that onboarding/offboarding suffers the
least (20%) due to siloes - so it appears that IT and HR have one of the
better working relationships.
When looking for real-time insight,
security is still king. 70% of IT professionals said they wanted to know
most about security status over other priorities. Respondents were
least interested in real-time insights around warranty
data.
Other noteworthy findings of the survey include:
- 15% of IT professionals say they have too many data sources to count
- More than half of IT professionals (51%) report they have to work with their data for days, weeks or more, before its actionable
- Only 10% of respondents said the data they receive is actionable within minutes
- One
in three respondents said they have the resources to act on their data
but more than half (52%) said they only sometimes have the resources
The complete survey findings can be found here.