ConnectWise announced updates to its Marketplace site, reinventing
it as an e-commerce platform for purchasing third-party solutions offered by
ConnectWise. The new Marketplace will be available on June 24, with
transactional capabilities accessible 24/7 to simplify the purchasing and
billing process.
Unveiled at the company's IT Nation Explore conference in Orlando
(June 13-15), the ConnectWise Marketplace now provides support for both license
and usage-based purchasing and billing. Current ConnectWise partners will be
able to make purchases via the Marketplace with an expected extension to
non-partners this summer.
"We pride ourselves on the service and support we provide our
partners, but not everyone wants or needs to spend time going through a
ConnectWise account manager to purchase a third-party solution," said Jason
Magee, CEO, ConnectWise. "When you already know the solution you want, you
should be able to make a fast, simple transaction so you can get back to the
business of serving your customers. That's what the reinvention of the
Marketplace is all about."
The Marketplace will offer new solution providers in the coming
weeks and months. Webroot and Bitdefender are both available on Marketplace
today.
"Webroot has long valued our relationship with ConnectWise, and
they are a trusted partner in helping us get our next-generation cybersecurity
solutions to market," said Charlie Tomeo, Vice President of Worldwide Business
Sales for Webroot. "We are excited to have our solution be among the first
available for purchase on the new version of ConnectWise Marketplace and
provide the flexibility and cost effectiveness our MSP customers require."
ConnectWise Now and Single Sign-On
Also announced today at IT Nation Explore is ConnectWise Now, a
functional and interactive interface that provides partners a single location
from which to manage all areas of their business, from sales and marketing to
service and finance. By placing aggregate data in a single location,
ConnectWise Now provides partners more control over their business than ever
before. ConnectWise Now is fully customizable, so partners can view the things
that are most important to them.
By bringing together information from across the ConnectWise
platform and displaying it on an actionable screen, ConnectWise Now puts
partners' most important business metrics in front of them on one screen. The
dashboards provide partners better visibility into metrics such as high
priority tickets, active remote-control sessions, cloud health, patch
compliance, and sales pipeline.
In addition, ConnectWise announced that it has enabled single
sign-on (SSO) for its entire product suite. This gives partners the ability to
manage user access to all applications from a single location.
"We understand that having accurate knowledge of your organization
and the teams you manage is absolutely crucial to making better business
decisions," said Jeff Bishop, Chief Product Officer, ConnectWise. "That's why
we've been working on improving the overall alignment of our product suite,
including creating a single screen where all application data can be accessed
and viewed, and in a way, that can be tailored to suit your needs. And because
ConnectWise is dedicated to the security of our overall suite and your systems,
we have released single sign-on for all applications."
ConnectWise will also be releasing data pods and actionable
metrics for use with these dashboards. This will provide partners with
cross-product insight into all ConnectWise products running in their business -
all from a single-pane.
Rock the IT Nation
"The IT Nation is a key differentiator for ConnectWise's partners,
and our worldwide community is only going to get bigger and better in 2019,"
said Magee. ConnectWise is increasing its investment in this one-of-a-kind
community and is enlisting partners to help recruit more IT solution providers
to become an IT Nation member and start sharing, connecting and learning from
their peers.
Visit TheITNation.com/Everywhere to learn more about how to join
the IT Nation and compete for a VIP package at IT Nation Connect this Fall.