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BullsEye Telecom Reduces Support Overhead and Increases Client Satisfaction with remote.it Virtual Private Internet

BullsEye Telecom announced today that it has successfully applied the remote.it Virtual Private Internet (VPI) solution to reduce support overhead and increase customer satisfaction. BullsEye has deployed remote.it VPI to on-premises devices at client sites to enable remote access, configuration, and maintenance securely. remote.it VPI has reduced the need to dispatch personnel for on-premises work, improved customer service and support, and contributed to more new business for BullsEye due to its growing reputation for swift and secure service and support.

BullsEye, the leading multi-location communications solutions provider, offers a growing suite of professional services including SD-WAN, VoIP, Broadband, traditional phone service, IoT, Cloud Security, and SMS, all customized and optimized to meet each client's specific needs. Additionally, BullsEye's clients enjoy the day-to-day benefits of having engineering professionals who are well-versed in the latest technologies and who communicate directly with the client. BullsEye worked in close collaboration with remote.it to design and deploy a highly-encrypted solution of remote.it VPI, which now provides BullsEye with secure access to their remote network elements.

"The BullsEye Engineering team worked closely with remote.it to build a scalable solution that truly enables our clients to improve the security of their networks. The remote.it support team and their comprehensive solution are really unmatched in the industry," commented Joe Spoon, senior data engineer for BullsEye Telecom.

The long-standing partnership between remote.it and BullsEye for this secure remote solution enables BullsEye to provide clients with a secure remote configuration and maintenance experience while also reducing the implementation time for BullsEye services and reducing the overall cost of service.

"BullsEye understands the security challenges of remote administration of on-premise equipment over the Internet. Working with remote.it, BullsEye was able to eliminate the TCP/IP attack surface for their equipment, providing safe connectivity that saves time for both BullsEye and their customers," said Ryo Koyama, co-founder and CEO of remote.it.

remote.it VPI operates on the network level of the technology stack enabling it to encompass all possible communication on host ports or devices. It provides open port and connected device management, empowering the secure and remote deployment, configuration, and management of networked devices for field or internal use, while maintaining full control of permissions, access, and manageability. Access, credentialing, and connectivity for TCP/IP-connected ports are only visible and available to other devices on the remote.it VPI network, making them impervious to IP, open-port, or DDOS attacks.

Published Tuesday, June 25, 2019 2:09 PM by David Marshall
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