SolarWinds,
a leading provider of powerful and affordable IT management software, today
announced a new integration between AppOptics, the company's
SaaS-based application performance monitoring
solution, and its Loggly and Papertrail
cloud-hosted log monitoring and
log analytics solutions. AppOptics together with Loggly and Papertrail
now combine application performance management (APM), distributed tracing, and
log management to help technology professionals identify performance and
availability issues before they affect users, pinpoint the root cause, and
significantly reduce mean time to repair (MTTR).
In a busy application with thousands of requests per minute,
it can be difficult to understand which logs belong to a specific request and
which relate to the performance exception in question. Enabled
by a shared agent across AppOptics, Loggly, and Papertrail, the new
integration helps users avoid the manual, time-intensive work of reviewing
countless logs, finding errors, and sorting through to guess the root cause.
Now tech pros can have a clear, direct, and immediate view from specific
application performance issues to all related logs and events. From automating application instrumentation to
tracing requests from end to end and inserting a shared trace ID into the logs,
these products come together to enable immediate identification of the precise
logs involved.
"Troubleshooting is a massive pain point in application
performance management, especially when you add a high volume of distributed
apps to the mix. There are thousands of requests a minute and log lines so
close together, it's incredibly time consuming to pinpoint the source of an
issue," said Denny LeCompte, general manager, application management,
SolarWinds. "By integrating AppOptics with Loggly and Papertrail, we help to
eliminate the guessing game from the process. Trace IDs can provide the
necessary clarity, making our products faster, more precise, and better able to
serve our tech pros so they can decrease time spent troubleshooting."
From the trace view in AppOptics,
users simply click "search logs" and jump into Loggly or Papertrail to find
directly related logs and messages pertaining to the trace ID immediately
available. Working from Loggly or Papertrail, the trace ID from AppOptics
is automatically inserted in the exception log line. With the trace ID in the
log line, the Loggly or Papertrail user can find all the relevant logs and
identify the issue.
The integrated SolarWinds APM products are
designed to help tech pros managing applications, whether they're application
operations engineers responding to alerts and resolving them quickly,
developers debugging application issues using logs, or DevOps teams identifying
errors while building solutions.
Pricing and Availability
AppOptics, Loggly, and Papertrail are part of the SolarWinds
application performance management (APM) portfolio also including Pingdom.
These products can be used
individually to help ensure the performance and availability of custom
applications and websites or used together to maintain full-stack visibility.