Blue Medora, the leading provider of enterprise-grade IT monitoring integration solutions, announced today that it will unveil new ServiceNow capabilities for VMware vRealize Operations at VMworld US in San Francisco, August 25 through 29. 

"Our customers continue to look for simpler but more comprehensive insights into their organization's IT environments from an application or business-centric context," comments Greg Pattison, General Manager of Blue Medora's True Visibility Group. "Our new ServiceNow Management Pack for VMware vRealize Operations links application and business owners to tailored views of overall system health and resource usage. These new views simplify the identification of orphaned assets and time to cost reduction within your IT infrastructure."

For many customers, ServiceNow is a source of truth for IT support ticketing and configuration management (ITSM) and VMware vRealize Operations is a powerful tool for IT operations management (ITOM). The ServiceNow management pack superimposes the data in ServiceNow's configuration management database (CMDB) onto VMware vRealize Operations view of infrastructure, heightening and broadening the value of both datasets.