Nutanix, a leader in enterprise cloud computing, announced today
that the Nutanix hyperconverged infrastructure (HCI) platform is
integrated with the ServiceNow IT Operations Management solution to
automate critical private cloud workflows. With this integration,
ServiceNow customers can not only discover Nutanix HCI environments
automatically, but also gain access to Nutanix-powered IT services and
get direct notification of critical incidents related to Nutanix HCI in
their private clouds.
Automating
the mundane tasks of IT is essential to facilitating and accelerating
digital transformation in enterprises. By automating the most requested
services and workflows, IT teams can reduce time spent on servicing
incidents and issues and focus on offering a public cloud-like
experience within the data center, competitive differentiation and
strategic planning.
In a new survey of
2,650 IT decision-makers around the world by Vanson Bourne,
commissioned by Nutanix, nearly all (98%) said that automation of IT
operations is important to their organization, with 56% saying it was
"extremely important." In addition, according to Gartner: "By 2022,
intelligent infrastructure will add infrastructure machine learning,
analytics and artificial intelligence for IT operations (AIOps) as
software to 60% of HCI and composable integrated systems."
Integration with the ServiceNow IT Operations Management solution enables Nutanix customers to:
- Automatically
discover Nutanix private cloud environments with ServiceNow ITOM
Discovery capability, giving IT operators end-to-end visibility of
Nutanix assets, including HCI clusters, individual hosts, virtual
machine (VM) instances, storage pools and dozens more configuration
parameters and application-centric metrics.
- Deliver
self-service capabilities to ServiceNow users so they can quickly
provision, manage and scale applications via Nutanix Calm blueprints,
which are published as service catalog items in the Now Platform. The
Nutanix Calm plug-in is available through the ServiceNow Store.
- Better
manage Nutanix-based private cloud operations via integration with
Nutanix's X-Play automation engine built into Prism Pro. With a new
X-Play action for ServiceNow, IT managers can leverage ServiceNow ITSM
service to notify their team of incidents and alerts in their
Nutanix-powered private cloud environment, such as when a host loses
power, or a server is running out of capacity.
"Automation
is the key to harnessing the power and flexibility of private cloud,
removing mundane tasks so IT can focus on competitive differentiation
through the use of the latest innovations, while future-proofing their
infrastructure investment," said Rajiv Mirani, Chief Technical Officer
of Cloud Platforms at Nutanix. "By integrating Nutanix software with
ServiceNow's leading digital workflow solutions, we are making it easier
to deliver end-to-end automation of infrastructure and application
workflows so that private cloud can deliver the same simplicity and
flexibility as public cloud services."
"IT
leaders are increasingly demanding more automation across their cloud
infrastructures so they can focus on higher-level, strategic drivers of
their digital transformation," said Jeff Hausman, Vice President and
General Manager of IT Operations Management at ServiceNow. "Leveraging
ServiceNow IT Operations Management to establish visibility into the
Nutanix environment will allow customers to better manage their overall
operations footprint, proactively remediate issues and protect the
efficiency and resiliency of their IT investments."
Availability
Nutanix integration with ServiceNow is available today, through platform discovery for Acropolis and a fully integrated plug-in in the ServiceNow Store for Nutanix Calm.