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AppNeta 2020 Predictions: Rise of DIA and evolution of the CIO

VMblog Predictions 2020 

Industry executives and experts share their predictions for 2020.  Read them in this 12th annual series exclusive.

By Matt Stevens, CEO of AppNeta

Rise of DIA and evolution of the CIO

As enterprise networks continue expanding to support a deluge of SaaS apps and remote locations, IT teams will be spending a great deal of 2020 rethinking how they connect and support their users. Chief among these changes will be a greater reliance on the Internet, less reliance on hardware, and a change to responsibilities in the C-Suite as network performance becomes more critical to business than ever before. 

"Internet-first" businesses will start the gradual transition to "Internet-only" (direct-to-internet access)

Legacy enterprise networks were largely hardware-defined and dependent on bulky MPLS connectivity to support the extended enterprise WAN. When teams were more closely tethered to the data center at headquarters, the cost and efficacy of MPLS networking techniques made sense, since traffic patterns were largely predetermined (and relatively short-distance, compared to today). 

These techniques are simply untenable in an increasingly decentralized enterprise world, where MPLS can be cost-prohibitive at-a-distance and doesn't offer the speeds or capacity that enable the performance end users expect. As a result, "direct-to-internet" connectivity is fast becoming the enterprise-standard, and the reasons are clear: The internet is ubiquitous, as almost every branch office already partners with an ISP who can facilitate delivery paths over the internet, making direct-to-internet extremely easy for IT to deploy along with a VPN service. The cost-to-bandwidth ratio is also simply much lower when teams don't have to purchase dedicated MPLS to connect remote locations.

Rise (and evolution) of the CIO

Historically, the members of the C-suite that were in charge of new technologies were largely focused on maintaining the infrastructure of the organization's tech footprint and network. While that remains true, contemporary digital transformation initiatives -- such as consolidating workflows between teams via the introduction of new collaboration tools -- are far reaching across the business and involve building out operating brand new digital operating models that touch all corners of the business. 

As a result, roles like the CIO and CTO will be much more tightly integrated with functions across the business that may have historically worked in silos. For instance, digital platforms and digital operating models collapse marketing and business operations into more closely aligned areas for the business. This requires cross-functional executive leadership that listens closely to stakeholders across the organization, collecting data on (and monitoring the performance of) new workflows and balancing the impacts of any changes accordingly.


About the Author

Matt Stevens 

Matt Stevens is co-founder, CEO, President, and Chairman of AppNeta, the leader in performance monitoring solutions built for the complex, distributed enterprise. Prior to founding AppNeta, Matt was CTO of the Information and Event Management (SIEM) business unit of RSA, The Security Division of EMC. He joined EMC after the acquisition of Network Intelligence Corp., where he was co-founder, President and CTO. While at RSA, Matt was also a member of EMC's Office of the CTO, where his team had responsibility for EMC's overall strategic direction for information security. Prior to Network Intelligence and RSA, Matt held senior technology, sales, and marketing positions with NetApp, Solbourne Computer and Harris Corporation.

Published Thursday, November 14, 2019 7:42 AM by David Marshall
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