Industry executives and experts share their predictions for 2020. Read them in this 12th annual VMblog.com series exclusive.
By Irina Farooq, Chief
Product Officer at Kinetica
Ethical AI Starts with Data
Artificial intelligence is on
the rise, and deploying AI with ethical practices in place will need to be a
key priority over the course of the next decade. Irina Farooq, Chief Product
Officer at Kinetica, believes that to employ an ethical framework, businesses
must first educate themselves and their workforces about data best practices.
2010 to 2020 saw the rise of
artificial intelligence. For the first time, businesses began to recognize AI
as the next wave of innovation, and now we're at a point where businesses
believe they must leverage AI in order to be leaders in their industries. But
the reality is, while everyone has been so quick to roll out AI-enabled
technology, not everyone has been successful at it.
Business leaders are shifting
from a mindset of "I need artificial intelligence" to "where and how can AI be
most useful?" But in 2019, we saw far too many examples of what can go wrong
when you deploy AI--as Goldman Sachs experienced when a tweet about an Apple
Card went viral.
As we look towards 2020 and beyond, businesses will need to assess their AI implementation,
and ask not just "how is this useful," but also, "how can our business
ethically develop our AI technology by implementing or adjusting internal
protocols?"
Data is the most valuable
business asset today. It's at the core of AI and machine learning (ML): data
in, AI-powered decisions out. But many organizations do not fully understand
their data, and thus are unable to identify business challenges accurately. AI
and ML efforts cannot be deployed effectively unless data has been assessed properly.
So what's next? To start,
businesses will need to invest in educating their workforces about AI, ML, and
data analysis. As reliance on AI technology continues to grow over the course
of the next decade and beyond, we're going to see data scientists become a key
part of the software development team, along with product managers, QAs, and
the software developers themselves. Data scientists will bridge the gap,
helping their teams better understand data in order to address challenges
ethically, while optimizing outcomes.
As the Fourth Industrial
Revolution continues to thrive on data and becomes increasingly reliant on
AI-enabled decisions, it will be more crucial than ever that businesses
implement ethical AI best practices in 2020 and beyond. From the development
process to deployment, the only way we can address the growing concern around
ethical AI is to work from the inside out. Adding a data scientist to your team
opens the door to understanding how to strategically, ethically, and
effectively build data sets. AI is here to stay, so as we look towards a new
decade, it is our responsibility as business leaders to prioritize ethical
practices.
##
About the Author
Irina is Chief Product
Officer for Kinetica. Irina has over a decade of product management experience
across a variety of sectors, including enterprise software, networking,
hardware, IoT, SaaS, and Cloud. Irina joins Kinetica from Riverbed Technology,
where she held a variety of leadership roles including Vice President of
Products and Strategy for the Service Provider Business and Vice President of
Product Management for Steelhead, Riverbed's flagship product. Prior to
Riverbed, Irina was Vice President of Embedded Systems for Grid Net, a Smart
Grid/IoT company, where she was responsible for engineering and product
management of the company's hardware and firmware. Irina started her career as
a software engineer and product manager at Oracle. Irina holds a B.S. in
Mathematics and a B.S. in Computer Science from MIT, an M.B.A. from Stanford Graduate
School of Business, and an M.S. in Environment and Resources from Stanford
University.