NTT DATA Services announced the
findings of a study that found 61% of organizations in the U.S. and
Canada are committed to moving enterprise applications to the cloud as
quickly as possible, but many struggle with challenges related to
company culture.
The report, "Every Cloud has a Culture Lining,"
found that despite the importance of next-generation cloud adoption,
cultural change management is a major obstacle for many businesses, with
nearly two-thirds of respondents reporting technical challenges as
easier to overcome than people-related challenges.
"Cloud adoption is critical to create a more agile, innovative business,
but leaders must address cultural challenges to successfully
modernize," said Emily Lewis-Pinnell, Vice President, Cloud and
Application Transformation, NTT DATA Services. "Our findings show only a
small minority are taking the appropriate cultural change management
steps, but those who are report greater agility, increased efficiency
and stronger security."
The research also found 60% of advanced organizations, called "next-gen
cloud leaders" in the report, are focused on building business-essential
use cases rather than supporting enterprise application modernization
through a simplified lift and shift migration. Additional findings
support this trend, as more experienced respondents are more aware of
challenges associated with a complex cloud transformation but also more
likely to see the value.
Enterprises are also taking a realistic view of the scale of investment
needed for a successful cloud transformation: 60% agreed their
organization is prepared to measure and manage any increase in costs
associated with a complex, multi-cloud environment.
"Our findings highlight that leaders recognize both the challenges and
benefits of a cloud transformation, but cultural shifts are still
critical to accelerate the transition and achieve their desired
results," said Lisa Woodley, Vice President, Customer Experience, NTT
DATA Services. "Leaders must develop a holistic employee experience
strategy to identify and manage people-related challenges, placing end
users at the heart of cloud transformation."
Next-gen cloud leaders are more likely than average to report having
developed a cultural change strategy and reorganized teams ahead of
transformation efforts, which places them at a significant advantage
over competition. In addition, once migration is underway, these leaders
also report upskilling the workforce or partnering with a cloud managed
service provider to implement changes that allow them to focus on
innovation, shorten time to market and realize greater returns on
modernization investments.