Cloud communications offer clear advantages over traditional PBX telephony systems but to get the right solution for your organisations it's essential to look beyond features and functionality.
Digital communication experts, Andrew Lilley - 8x8 Director of Sales Engineering EMEA and Aaron Dutch 8x8 Sales Engineer (former Head of Technology solutions at Transcosmos), shared their experiences of the best questions to ask when choosing a new vendor and explore the answers you should be looking for.
Hear what tough questions businesses are asking about:
- Security and compliance
- Deployment
- Multi-channel communications
- Application integration
- Analytics
- Reliability
- Call quality
- Coverage
