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Connect: How to Fix Poor User Experience with eG Enterprise v7

It's Not Them, It's You: How to Fix Poor User Experience with eG Enterprise v7

This Webinar is presented by Wendy Howard, Technical Consultant, eG Innovations & CUGC WIT alum and Moderated by Sarah Vogt, Orlando CUGC Leader.

The user experience is something that should make people feel good, and since the digital workplace is basically everywhere it's critical that your customers don't start their day with poor performance. Remember, when a customer calls it's never them; it's always you.  So be proactive about managing your customers' digital workspace.

Find out how at this webinar, where you will:

  • Take a tour of the brand-new eG Enterprise v7, where you'll get a first look at our completely updated, industry-leading Citrix monitoring solution. Our redesigned dashboard makes user experience the centerpiece of your IT monitoring and management strategy.
  • See real-world examples of troubleshooting user issues, including slow logons, disconnected sessions, and failed launches.
  • Learn the most important user experience performance metrics for Citrix admins and how to use them for solving real-world issues. You'll gain key takeaways like understanding the Interactive Session and the key metrics that matter to your day-to-day administration.

WHEN? Thu, Feb 20, 2020 12:00 PM - 1:00 PM CST

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Published Wednesday, February 19, 2020 10:44 AM by David Marshall
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