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SolarWinds Launches Head Nerds, Adding Another Key Layer to Programs Focused on Building Partner Success

SolarWinds, a leading provider of powerful and affordable IT management software, today announced the launch of the SolarWinds Head Nerds program, building on SolarWinds' commitment to customer success and partnership with such programs as the MSP Institute (a comprehensive learning platform), MSP Advice Project (with peer-to-peer content), and MSP Pulse (an industry benchmarking tool).

Head Nerds serve as SolarWinds MSP partner advocates to help them learn how to create and sell services, protect their customers, demonstrate value, and stay ahead in the rapidly evolving managed services space. Specifically, Head Nerds deliver training, resources, and consultative sessions to help MSPs understand and maximize the most important business growth areas including security, automation, and operations.

The Head Nerds team is led by:

  • Marc-Andre Tanguay, Head Automation Nerd: A senior automation specialist, Marc-Andre brings extensive industry experience-having worked one-on-one with hundreds of MSPs, helping them create, optimize, and employ some of the strongest automation processes in the industry.
    @automation_nerd
  • Gill Langston, Head Security Nerd: An expert who worked directly with MSPs for most of his career, Gill Langston has an in-depth skillset within the managed services and security spaces, and focuses on helping MSPs take their security services to the next level.
    @cybersec_nerd
  • Eric Harless, Head Backup Nerd: A leader in the data protection and disaster recovery markets, Eric puts his 25-plus years of experience to work helping MSPs understand how to turn backup into a competitive growth driver.
    @backup_nerd
  • Eric Anthony, Head Operations Nerd: A former MSP, entrepreneurial leader, and SaaS software expert, Eric brings his unique perspective to help MSPs leverage the most innovative and efficient ways to run their businesses for bottom line success.
    @operations_nerd

"The biggest challenge MSPs face is how to work on their business, instead of just working in it," said Mike Cullen, group vice president, partner success, SolarWinds MSP. "This was the leading impetus for creating the Head Nerds program. We wanted to give MSPs the ability to work directly with some of the premier experts in the industry-to help them look at the big-picture potential that trends and technologies bring. Our Head Nerds give our partners direct access to the consulting and content they need to leverage key areas like security, automation, and operational efficiency to boost their bottom lines. This adds to our broader set of initiatives that have one singular objective: help fuel our customers' success."

Published Wednesday, February 19, 2020 8:43 AM by David Marshall
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