IGEL, provider of the next-gen edge OS for cloud
workspaces, today announced the City of Tigard has standardized on IGEL-driven
endpoints. Using the IGEL OS, the City is now able to modernize aging PCs, lower helpdesk burden and
simplify a once complex IT environment for a smoother running city campus.
The conversion to an
IGEL OS has also helped the City of Tigard deal with the looming issue of the
end of support for Windows 7. With the move to IGEL, there is no need to
migrate devices to Windows 10 as they are now able to virtually access the
latest Windows OS through a modern Citrix Virtual Desktop Infrastructure (VDI).
They have used IGEL OS
to standardize their desktops and end user computing environment without having
to invest in new PC hardware.
"We are a small IT shop and
wear every technological hat here at the City," said Mike Nolop, IT Manager.
"Almost every department's IT system was unique, running on different operating
systems and with very old hardware. We had no standardization and as a result
were a very reactive IT department."
Now with IGEL OS on the
endpoint, the benefits of the IGEL deployment are very clear to everyone
involved in the project at the City of Tigard. "It has brought standardization
and simplification," added Nolop. "On the IT side, we can easily manage the
entire desktop ecosystem and there is much less troubleshooting. The user also
benefits from the same high-quality experience, every time, wherever they are
working.
In addition to the conversion
of existing PCs, the City is deploying IGEL UD2 endpoints to the Community
Development Department, the Design team, and others that require NVIDIA
graphics. These devices are ideal for handling their high-end graphics
applications for CAD engineering drawings or for the graphic design of
marketing materials.
"IGEL immediately increased
reliability and all the issues we were experiencing on the underlying system
disappeared, simplifying our support requirements," said James Christopherson,
Network Administrator. "It enabled us to simplify and standardise our VDI
roll-out to all departments."
Since its
incorporation in 1961, the City of Tigard has grown to become a desirable
and affordable community in the Portland metro area. Its more than 53,000 city
residents enjoy access to more than 16 miles of paved trails and nearly
550 acres of parks and open spaces. With roughly 350 full-time, part-time,
and temporary staff, the City has helped create a diverse economy, strong
schools and outstanding parks, making Tigard one of the most liveable cities in
Oregon.
For complete details
of the City of Tigard success using IGEL, watch this video.