Virtustream, an enterprise-class cloud
company and Dell Technologies business, today announced new xStreamCare
Services for the Virtustream Enterprise Cloud platform designed to
streamline and simplify migration and management of mission-critical
applications in the cloud.
To
help customers more quickly and efficiently realize the full benefits of
Virtustream Enterprise Cloud as well as their mission-critical applications
like those from SAP, Virtustream continues to expand its portfolio of Virtustream xStreamCare Services, a full suite of
professional and managed services. The new services span a broad set of
enhancements, from simplifying core processes related to SAP system copies and
client refreshes, to accelerating virtual machine (VM) creation with custom
operating system (OS) image management. Migrating and managing mission-critical
applications in the cloud can require special technical skills and tax the
limited resources of internal IT organizations with labor-intensive,
time-consuming tasks. The new and expanded services are designed to address
those pain points.
New
Services Address Common Pain Points for Customers to Simplify and Accelerate IT
Processes and Projects
- System Copy Services:
Large enterprise application environments often present unique
technology and resource challenges resulting in a growing need to simplify
processes and reduce manual efforts. Enterprises hosting SAP applications
on Virtustream Enterprise Cloud can now take a step toward simplifying
their environments with the new System Copy Services for SAP applications.
As part of this service, Virtustream implements a simplified, four-step
process to deliver homogeneous system copies and client refreshes,
resulting in fast, efficient and predictable copying. The homogeneous copy
process uses bit-for-bit replication of the source system, with no
requirements for data-slicing which can often be time consuming and more
expensive.
The new services also allow
enterprises to perform quality assurance in the test and development phase
against exactly what is running in production -- without the risk of impacting
live data. Additionally, enterprises can use copies to create net-new systems
for production, non-production or disaster recovery environments. Virtustream's
SAP-certified experts handle all of the necessary software installation and
environment setup, so the customer's IT staff can focus on more pressing
business and IT priorities.
- Operating System Image Management
Services: Enterprises that are
required to spin-up VMs on a frequent basis have an essential need for
rapid, easy VMs creation without the burden to manually customize an
entire OS each time. With its new OS Image Management Services offering,
Virtustream experts draw on their decade of cloud-based VMs experience to
work with customers to develop dedicated OS Images for VM provisioning. By
determining a customer's unique customization needs, these tailored services
deliver a simple, flexible method to deploy customized, easy-to-use OS
images directly into the xStream portal.
As a result, enterprises can more rapidly spin-up new VMs without
requiring specialized skills from their existing IT staff. Customizations
for an OS image can include settings, configuration, security, patch
application, or staging of executables and binaries. This service enables
enterprise IT staff to easily create VMs with the option to deploy
multiple OS images, supporting different requirements.
"We're
in the business of listening to our customers to solve their most pressing IT
business needs," said Rob Scott, Vice President of Professional and Managed
Services, Virtustream. "At Virtustream, we're focused on continuously adding
new offerings to our xStreamCare Services portfolio to directly address our
customers' top pain points through end-to-end solutions that can streamline,
simplify and accelerate IT processes, while also reducing costs and increasing
application performance and flexibility."
Additional enhancements
to existing services are aimed at further accelerating projects and improving
business flexibility. To keep organizations on
schedule during short-term IT projects or migrations, Virtustream has updated
its Professional & Application Managed Services (PS/AMS) to be
available during off-hours (5:01 p.m. - 8:59 a.m. based on the customer's
primary datacenter time zone). Enterprises can now use PS/AMS Services to address
their off-hours needs, including skill and resource gaps, prioritizing smaller
projects, leveraging workers with diverse skills, and completing projects that require work outside of
normal business hours.
Find more information on Virtustream
Enterprise Cloud here, and more
information about xStreamCare Services here.