OpsRamp, a modern SaaS platform for hybrid infrastructure
discovery, monitoring, management, and automation, announced new
synthetic and cloud monitoring capabilities for identifying and resolving user
performance issues across business-critical applications and services.
As IT organizations adjust to remote infrastructure operations, OpsRamp now
combines user experience metrics with end-to-end synthetic transaction
visibility and service maps to deliver better business context and improved
customer experiences across their websites and digital properties. The OpsRamp
Summer 2020 Release also
introduces 22 new cloud monitoring integrations for Amazon Web Services (AWS)
and visualizations for machine learning-powered event correlation.
Highlights of the OpsRamp Summer 2020 Release include:
Hybrid Discovery and Monitoring: Enterprises can deliver a unified view of system
health with auto-discovery of on-premises and multicloud resources, proactive
detection of performance issues with native instrumentation and integrations,
and exceptional customer experiences with service maps and new synthetic
monitoring.
- New Synthetic Monitoring. OpsRamp synthetic monitoring not only identifies
bottlenecks across multi-step transactions but also correlates transactional
performance such as page responsiveness and page timeouts with business metrics
such as conversion rates and completion rates. The Summer 2020 Release improves
digital experience monitoring with transaction latency breakdown for easier
identification of specific steps that contribute to user experience issues,
HTTP response header logging for web performance insights, and customizable
transaction steps for better context on web service incidents.
- Expanded Cloud Monitoring. OpsRamp currently offers more than 140 integrations
across leading public cloud providers such as AWS, Microsoft
Azure, and Google Cloud Platform (GCP). The OpsRamp Summer 2020 Release helps cloud
engineers monitor and optimize cloud infrastructure with support for 22 new AWS
services, including AppStream, Cognito, EventBridge, GuardDuty, Lex, OpsWorks
and SageMaker.
- Event and Incident Management: IT teams can save time with reduced
alert noise, bring down mean time to resolution (MTTR) with accelerated root
cause analysis, and improve collaboration with alert notifications and
certified ITSM integrations. New
artificial intelligence for IT operations (AIOps) capabilities help incident managers minimize the
business impact of IT outages with faster service restoration.
- Alert Sequencing Explainer and Alert Sequence
Policy Status. Enterprise
IT can build trust and visibility with alert sequencing explainers that
describe how the machine learning algorithms work. Alert sequence policy status
shows model training progress at each stage of the event management lifecycle.
- Syslog Event Ingestion. OpsRamp can now consume, process, and analyze
Syslog events so that IT teams can better analyze system behavior and
troubleshoot business-critical services with the right context.
- New Alert Integrations. OpsRamp now offers out-of-the-box alert
integrations for AppDynamics, Microsoft Systems Center Operations Manager, Sumo
Logic, and Sysdig adding to the platform's existing integration
ecosystem.
"Modern IT operations teams need to embrace user-centric KPIs for digital
services if they want to grow company revenues and customer loyalty," said
Bhanu Singh, SVP of Engineering and DevOps at OpsRamp. "OpsRamp's powerful
discovery and monitoring combines user experience metrics with hybrid
infrastructure instrumentation, service maps, and underlying AIOps capabilities
to ensure high-performing web applications. These are the ingredients needed to
deliver the best possible digital experiences and drive better business
outcomes."
Learn more about the OpsRamp Summer 2020 Release at www.OpsRamp.com/whatsnew