Trend Micro Incorporated released survey
results that show how remote workers address cybersecurity. Nearly three
quarters (72%) of remote workers say they are more conscious of their organization's cybersecurity policies since lockdown began, but many are
breaking the rules anyway due to limited understanding or resource
constraints.
Trend Micro's Head in the Clouds study is distilled from
interviews with 13,200 remote workers across 27 countries on their
attitudes towards corporate cybersecurity and IT policies. It reveals
that there has never been a better time for companies to take advantage
of heightened employee cybersecurity awareness. The survey reveals that
the approach businesses take to training is critical to ensure secure
practices are being followed.
The results indicate a high level of security awareness, with 85% of
respondents claiming they take instructions from their IT team
seriously, and 81% agree that cybersecurity within their organization is
partly their responsibility. Additionally, 64% acknowledge that using
non-work applications on a corporate device is a security risk.
However, just because most people understand the risks does not mean they stick to the rules.
For example:
-
56% of employees admit to using a non-work application on a corporate
device, and 66% of them have actually uploaded corporate data to that
application.
-
80% of respondents confess to using their work laptop for personal
browsing, and only 36% of them fully restrict the sites they visit.
-
39% of respondents say they often or always access corporate data from a
personal device - almost certainly breaking corporate security policy.
-
8% of respondents admit to watching / accessing porn on their work laptop, and 7% access the dark web.
Productivity still wins out over protection for many users. A third of
respondents (34%) agree that they do not give much thought to whether
the apps they use are sanctioned by IT or not, as they just want the job
done. Additionally, 29% think they can get away with using a non-work
application, as the solutions provided by their company are ‘nonsense.'
Dr Linda K. Kaye, Cyberpsychology Academic at Edge Hill University explains: "There
are a great number of individual differences across the workforce. This
can include individual employee's values, accountability within their organization, as well as aspects of their personality, all of which are
important factors which drive people's behaviors. To develop more
effective cybersecurity training and practices, more attention should be
paid to these factors. This, in turn, can help organizations adopt more
tailored or bespoke cybersecurity training with their employees, which
may be more effective."
"In today's interconnected world, unashamedly ignoring cybersecurity
guidance is no longer a viable option for employees," said Bharat
Mistry, Principal Security Strategist, Trend Micro. "It's encouraging to
see that so many take the advice from their corporate IT team
seriously. Having said that, there are individuals who are either
blissfully ignorant or worse still who think cybersecurity is not
applicable them and will regularly flouter the rules. Hence having a one
size fits all security awareness program is a non-starter as diligent
employees often end up being penalized. A tailored training program
designed to cater for employees may be more effective."
The Head in the Clouds study looks into the psychology of
people's behavior in terms of cybersecurity, including their attitudes
towards risk. It presents several common information security "personas"
with the aim of helping organizations tailor their cybersecurity
strategy in the right way for the right employee.