Digital Shadows announced full
integration with popular issue and project tracking platform Atlassian Jira. It
means that customers of both organizations can now receive real-time actionable
intelligence via Digital Shadows SearchLight within Jira without building new
processes or IT Support Management (ITSM) workflows.
Via the
integration, Atlassian Jira and SearchLight clients are able to customize which
alerts flow into their Jira instance. Alerts could include notifications of
exposed documents, customer information, employee credentials, domain
impersonation, open ports, or malicious mobile applications - as well as
other key issues of importance to IT or security professionals.
Alerts are
configurable by alert type, alert sub type, and severity level - enabling
customers to fully tailor the intelligence they receive in Jira. While a full
description is added within the alert itself, if customers need additional
context this can be easily accessed via a link back to the SearchLight portal.
Rob
Campbell, Product Manager at Digital Shadows comments: "IT and security
professionals increasingly want all their actionable intelligence in one place
and within a single dashboard. This is why we already support similar platforms
from ServiceNow and Splunk. We're pleased to add Jira to this growing list
today and will look to add more as part of our 2020 plan."
Combining
Digital Shadows SearchLight with Jira is quick and easy. Digital Shadows
customers should download the Digital Shadows App from the Atlassian Marketplace and enter their API details to
start receiving incidents.