Zenoss Inc., a leader in
intelligent application and service monitoring,
announced a strategic partnership with HCL Technologies (HCL), a
global technology company that empowers organizations for the next
decade today. The partnership will deliver the only end-to-end solution
that combines full-stack monitoring, AIOps and AI-powered runbook
automation.
This strategic partnership leverages Zenoss Cloud's intelligent monitoring and AIOps
capabilities to derive much-needed context, enabling DRYiCE iAutomate
(iAutomate) to intelligently automate and remediate IT incidents. The
result is an improvement in IT efficiency while simultaneously lowering
costs and mitigating risk.
Under the agreement, Zenoss will offer advanced automation capabilities
to its customers by leveraging iAutomate from HCL's DRYiCE software. In
return, HCL will offer its customers monitoring and AIOps products from
Zenoss as part of the DRYiCE MTaaS platform. These offerings will
provide customers with faster time to value and improved ROI, and allow
them to be better positioned for the future.
"Digital
transformation has changed IT forever, and our customers look to us for
innovative solutions that will help them manage modern, complex
environments," said Amit Gupta, executive vice president and global head
of DRYiCE at HCL. "This partnership will help us jointly deliver
intelligent automation capabilities for today's complex IT
environments."
The Zenoss and iAutomate integrated offering delivers:
- Immediate
root-cause analysis - Increase efficiency by isolating problems in real
time to improve MTTR and eliminate service outage losses.
- Prevention of IT disruptions - Manage costs by leveraging AI and machine learning for predictive analytics.
- Optimized application performance - Drive AIOps insights to predict service health and application performance issues.
- Intelligent automation - Mitigate risk by leveraging key data and insights for AI-powered runbook automation.
Zenoss
Cloud is the first SaaS-based intelligent application and service
monitoring platform that streams and normalizes all machine data,
uniquely enabling the emergence of context for preventing service
disruptions in complex multicloud environments. To learn more about
Zenoss Cloud, visit https://www.zenoss.com/product.
"For
years, we have been talking about delivering on the promise of a
lights-out data center," said Greg Stock, chairman and CEO of Zenoss.
"This partnership with HCL's DRYiCE software is another step in that
journey - delivering real value to our customer bases at a time when
it's needed the most."