Nobl9 announced the availability of a new IDC Analyst Brief, sponsored by Nobl9. The IDC Analyst Brief, written by IDC analyst Stephen Elliot, program vice president, DevOps and I&O, is titled "SRE Blueprint: Creating and Fulfilling SLOs for Optimized Business Outcomes" and is available for complimentary download from Nobl9. 

*** Download a free copy of SRE Blueprint: Creating and Fulfilling SLOs for Optimized Business Outcomes today ***

Reliable delivery of digital services has a direct impact on revenue growth and business stability, and business executives are increasingly realizing this, according to Elliot. In his brief, Elliot notes that "SRE and SLOs are increasingly the secret weapons in driving great user experience and loyalty."

"Service reliability and deep customer relationships are fast becoming indicators of revenue growth, customer renewal rates, and business reputation," said Elliot. "To drive competitive advantage through software reliability, SRE principles and SLOs are increasingly required to contain costs and deliver services that users appreciate and find valuable."

The IDC Analyst Brief addresses how SRE principles and SLOs solve common IT challenges and how businesses can use SRE principles and SLOs to optimize business outcomes. Elliot also describes a common 7-step process organizations are using to put SLOs in place.

"Nobl9 is building a platform to move the creation of SLOs from the realm of art and argument to a discipline underpinned by data and the voice of the user," said Marcin Kurc, cofounder and CEO of Nobl9. "With Nobl9, SREs will be able to support developers in quickly delivering more reliable software, delivering the ‘secret weapon' Stephen and IDC are talking about."

SLO Resources Available for Download

"SRE Blueprint: Delivering and Creating SLOs for Revenue Risk Management" is the latest asset in Nobl9's ever-expanding Free SLO, SRE Resource Library. The library-accessible without signup-features a variety of educational resources designed to help both technical and business audiences understand how to design and implement smart SLOs-customer-centric goals that define expectations between the stakeholders of service. SLOs are an essential tool for any SRE team to achieve sustainable satisfaction among consumers of online services, without incurring excessive infrastructure costs.