Productiv announced report
findings that underscore the need for enterprises to gain greater
visibility into their SaaS applications, especially following the
COVID-19 pandemic. The findings also outline how Application Value
Management (AVM) will become invaluable for addressing new CIO
challenges driven by the pandemic. AVM helps CIOs monitor and manage
software applications' contribution to company performance and
productivity, making it a necessary mechanism for companies to get the
most value from their software investments.
The
pandemic has resulted in the role of the CIO expanding to include new
responsibilities throughout the organization. CIOs are under increased
pressure to ensure their companies are getting adequate value and ROI
from their SaaS application stack. According to Gartner,
"by 2024, 25% of traditional large enterprise CIOs will be held
accountable for digital business operational results, effectively
becoming ‘COO by proxy.'" As CIOs increasingly take on responsibilities
that extend beyond the realm of IT, they must have a better
understanding of their organization's SaaS application stack-and the
value it demonstrates. This is why AVM solutions that provide real-time
insights into application ROI will become a "must" for success.
"Since
the start of the pandemic, CIOs have been tasked with doing more with
tighter budgets. Consequently, having a pulse on cloud software
spending, and the ROI of one's SaaS application stack, has become more
important than ever," said Apurva Davé, VP Marketing, Productiv. "AVM
meets this need by providing measurable visibility into how SaaS
applications are impacting business value. The technology is also
empowering CIOs by accelerating time-to-value for digital initiatives.
As we move into 2021, we can expect to see more companies making
data-driven decisions regarding which applications to keep and which to
nix."
Key findings include:
Outdated strategies still in place
The
primary method respondents use to collect metrics on SaaS applications
within their organizations is "manual tracking." Most (58%) tech
executives rely heavily on manual tracking through individual
application dashboards.
New solutions are in high demand
Almost
half of respondents (44%) say their organizations don't have the tools
to demonstrate the value of their SaaS applications, underscoring the
pervasive need for AVM solutions. As a result of the challenge in
tracking and understanding SaaS application value, 45% of executives are
unable to clearly articulate IT's value and contribution.
Marked lack of visibility into ROI
Only
2% of tech executives surveyed have complete visibility into the ROI of
their current application stack. However, 81% plan to improve their
SaaS application visibility in order to optimize spending.
AVM poised as a top solution
The
vast majority (88%) of respondents agree that AVM will help their
business optimize ROI for SaaS applications. Specifically, AVM will
enable these executives to measure ROI more accurately, align their
business agility with IT productivity, and better communicate IT's
value.
Survey Methodology:
Pulse
and Productiv surveyed 200 enterprise-level tech executives to better
understand how they attribute value to their SaaS application stack,
where the gaps are in measuring ROI, and how to properly implement an
AVM system. Data from this report was collected from Oct. 27 through
Nov. 17, 2020.
To download the report in full, please visit: http://productiv.com/resources/white-paper-application-value-management