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CoreView 2021 Predictions: SaaS Applications and SaaS Management Power Work-From-Anywhere

vmblog 2021 prediction series 

Industry executives and experts share their predictions for 2021.  Read them in this 13th annual series exclusive.

SaaS Applications and SaaS Management Power Work-From-Anywhere

By Doug Hazelman, chief evangelist & senior vice president, CoreView

Organizations and government agencies hustled to accelerate cloud adoption and maximize their Microsoft 365 and other SaaS applications' environment this year to support newly remote workers. With remote work here for the long haul, a top priority in 2021 for IT teams is on optimizing their cloud investment to support a digital workplace and today's ‘work-from-anywhere' environment. We can expect huge market demand for tools and services that help drive productivity and collaboration and increase security and governance in Microsoft 365 and other SaaS applications.

Below are my (based on input from the CoreView team) 2021 predictions for enterprise technology.

  • The Rise of webOS's: As SaaS becomes even more prevalent in the workplace, I expect a shift away from traditional workstations in 2021with companies instead relying on lightweight Chromebooks and their associated webOS's to help employees stay productive. Not only will this lead to cost savings on hardware, but these systems are just as, if not more, secure than desktop workstations.
  • 2020 was Disruptive; 2021 Will be Transformative: For many organizations, the immediate shift to remote work required IT pros to manage a hyper-accelerated mass cloud migration that was pulled together with hard work, duct tape, and hope. This year, enterprises will begin managing their new cloud infrastructure more effectively and focus on how to support employee productivity, operate more efficiently, and secure critical data and apps.
  • The Rogue Employee Threat: Organizations will be faced with an old adversary in 2021 - rogue employees. These are employees who are working from home but are unhappy with their company's digital workplace and engage in risky behaviors such as downloading unauthorized apps or sharing sensitive information externally. Rogue employees typically aren't being malicious; instead, they're rebelling against policies or tech that inhibits their workflows. To combat this trend, organizations can educate employees on the benefits of the organizations SaaS solutions and the dangers of going rogue to gain buy-in and feedback to improve.
  • Offices aren't Dead... Yet: Remote work has shown many businesses that it's difficult to replicate the value of in-person meetings in a remote environment setting. While many are predicting the end of commercial real estate as we know it, most businesses are going to test a hybrid collaboration environment as the pandemic progresses.

Remote work isn't going anywhere and in 2021, organizations and government agencies will continue to prioritize tools and technology that support a dispersed workforce, emphasizing productivity and security. As of right now, Microsoft's cloud-based productivity suite has more than 258 million monthly active users and 115 million people use Microsoft Teams. Competition in the SaaS applications space is heating up, evident by Salesforce's acquisition of Slack in December for a whopping $27 billion - even the Dept. of Defense recently shared its plans to accelerate its move to Microsoft.


About the Author

Doug Hazelman 

Doug Hazelman is senior vice president and chief evangelist at CoreView (, a SaaS management provider. At CoreView, Doug plays a key role in helping grow the CoreView brand through communities while providing feedback to marketing, sales and product teams.

Previously, Doug was vice president of technical marketing at MSP360 (formerly CloudBerry), where he led efforts to create a community of its customers, as well as other MSPs and vendors in the managed services space. He also worked as host of the MSP360 sponsored podcast, MSP Voice ( Doug has also worked as VP of Product Strategy and Chief Evangelist at Veeam Software, and as a consultant within the Advanced Infrastructure Group at Bennett Adelson. He has also held roles at Bennet Adelson, Quest Software and Aelita Software.

Published Friday, January 08, 2021 7:47 AM by David Marshall
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