New
Relic, Inc. introduced New Relic Explorer, its reimagined Full-Stack
Observability experience that delivers innovative new visualizations and
capabilities to give engineers unprecedented visibility into their complete
estate. With zero configuration required, New Relic Explorer brings together an
organization's telemetry data from across applications and infrastructure to
provide an essential live view of an entire software system's health and
performance. With this new single source of truth, engineers can quickly
discover emerging performance issues and swiftly take action to get systems
back to full health before customers or employees are impacted. All existing New Relic customers
will be automatically upgraded to this new and powerful experience in the
coming weeks.
"IT
environments have become increasingly complex and engineering teams use a
myriad of tools to see the performance of their entire tech stack, but there's
no way to see everything in one place and quickly take action. This leads to
fragmented visibility, cumbersome and inefficient workflows, and out-of-control
costs," said Bill Staples, President and Chief Product Officer, New Relic.
"With this launch, New Relic has delivered true Full-Stack Observability so
engineers can finally get their arms around all of their telemetry data to
quickly understand what's happening and resolve issues faster before they
become problems."
"For
digital organizations and their IT teams, real-time visibility into critical
software infrastructures is crucial in keeping their business running
smoothly," said Stephen Elliot, Program Vice President, Management Software and
DevOps, IDC. "Customers now demand real-time awareness and observability into
IT environments via a single dashboard; providing them with simplicity and speed
for identifying, solving and preventing problems before they impact the
customer experience."
"Being
able to visualize and analyze data with just a few clicks of a button with New
Relic Explorer is amazing - definitely a time saver for us," said Paweł Przybyła,
Director of Software Development at Metapack. "And I love having the ability to
drill down into the ‘why' behind changes taking place. Having quick
accessibility to the data we need with New Relic Explorer has been empowering
for my team."
In
today's complex environments that rely on manual alert configuration, it's
become increasingly challenging for organizations to understand the overall
health of their entire system at a glance. It's become a challenge to discover
where unintentional changes are occurring, what may be contributing to them,
and how issues across their system are related. New Relic Explorer enables
engineers to uncover blind spots and surface details needed to support a
faster, deeper understanding of large distributed software systems.
"With
end-to-end observability under the hood in New Relic, it's been simple to
instrument our applications as we move them to the cloud," said Greg Gentling,
Director of Enterprise Architecture at Viewpoint. "Being able to grab telemetry
data and take action before issues arise or customers notice-that's been
huge."
New
Relic Explorer includes the following powerful visualizations and
capabilities:
New Relic Lookout: This industry-first
innovation provides an estate-wide, real-time view of any changes in telemetry
data, including third party and open source data, automatically drawing
attention to where it's needed most. This is delivered through an intuitive
user experience visualization with no configuration or reliance on static,
pre-configured alert thresholds required. Zoom in capabilities allow teams to
pinpoint correlations, abnormal history and traces immediately. This gives
engineering teams the ability to leverage New Relic's Profiles to quickly
uncover blind spots and unknown relationships, and to understand all changes so
that issues can be resolved well before they impact the end customer or
employee.
"Expanding the simplicity
of New Relic Lookout into our stack will improve our ability to provide a
seamless end-user experience," said Yang Tang, BEES Director Engineering,
Anheuser-Busch InBev. "In current times, providing a smooth digital experience
has been a top priority for us as more and more of our customers are engaging
with us digitally. With New Relic, we will be alerted as soon as there is an
abnormal activity, enabling us to immediately address the issue and ensure
there's no interruption for our customers."
"Given the real-time nature
of our gaming industry, it's extremely critical for us to understand the state
of our applications accurately as issues can occur and impact the gaming
experience at any time," said Moti Ferentz, Architect, William Hill. "New Relic
Lookout provided us with much needed visibility into issues and helped us
narrow down correlation errors between various applications quickly. We're
looking forward to leveraging New Relic Explorer and strengthening our
observability standards and practices."
New Relic Navigator: For the first time,
customers can explore all entities at a glance in a highly intuitive
visualization. The health of each application, service, container, function and
host is displayed in red, yellow or green based on alert conditions, with the
ability to group and filter based on attributes for a curated view of all the
entities that a service (or set of services) encompasses. These traffic light
colors display health so users can quickly and easily investigate large numbers
of entities while simplifying cross-team collaboration.
In addition, relationships
between specific applications, hosts, containers or integrations are shown in
one view, making it quick and easy to understand which upstream or downstream
services are related to an issue. This enables engineers to gain a broader view
of the overall health of their systems and troubleshoot cascading failures
faster.
"As soon as I deployed New
Relic Navigator, I got instant visibility into areas that needed immediate
attention. The red circles popped up and with one additional click, I was able
to identify some instances in testing that had no more resources in terms of
CPU," said Chet Patel, QA Manager, Kurt Geiger. "Typically, I do not
dig deeper into similar issues daily, but New Relic Navigator was so easy to
use and the powerful visuals caught my interest in the moment that I
investigated further and raised a ticket with DevOps to review immediately."
Pricing and Availability
In
the coming weeks, all existing New Relic customers will be automatically upgraded to
this new and powerful experience with New Relic Explorer, New Relic Lookout
and New Relic Navigator available as part of the New
Relic Full-Stack Observability offering.