LogMeIn, Inc. a leader in empowering the work-from-anywhere era with solutions such
as GoTo, LastPass, and Rescue,
announced results of a global study executed by IDG that reveals the
new reality of long-term remote and flexible work. The research shows IT
leaders are increasingly concerned about security and scalability of
the remote work tools adopted early in the pandemic to address the sudden shift
to remote work. As a result, 65 percent of those surveyed are actively
consolidating remote work tools, citing the need for ease of administration,
ease of use, and scalability.
The study indicates there's
room for improvement when it comes to cybersecurity and the effectiveness of
remote work tools. The surge in remote work exposed 66 percent of respondents
to cyber risks, and IT help desks are struggling to securely support workers
as:
- 31 percent expect to use vulnerable devices when
working remotely
- 45 percent will rely exclusively on unsecured
home home Wi-Fi networks in 2021
These concerns are driving IT
teams to find effective integrated remote access and support solutions.
- 60 percent of respondents are considering
increasing investment in remote work tools, with the average expenditure
expected to grow by 21 percent this year
- 84 percent of respondents said that remote work
tools enhance productivity
- Two-thirds of respondents are actively
consolidating remote work tools with a trusted vendor in 2021
The statistics confirm that
the pandemic has created a permanent shift toward remote work. With flexible
work becoming the new business as usual, IT leaders will continue to be
responsible for supporting technology ranging from video conferencing platforms
and communications tools to remote access & support solutions and other
cloud-based technology. This means a well-thought-out plan for long-term,
secure, and efficient flexible support is more important than ever.
"The research indicates that
as companies transitioned to remote work, there is an increasing need for remote
access and support solutions that offer more security while maintaining user
productivity," said Barbara Call, Senior Director of Content Strategy and
Operations at IDG Communications, Inc. "The study shows that IT leaders should
prioritize remote access and support tools that minimize disruptions for remote
workers and make users feel supported wherever and however
they work."
"Companies need to invest for
the future, not just the pandemic. The respondents say they should consider
consolidating their remote work portfolio in order to focus on solutions that
reduce IT headaches and remove complexity from day-to-day role," she added.
Dave Campbell, Head of Remote
Solutions Group, LogMeIn, said, "This survey shows companies are clearly
re-evaluating their remote work tools and will need to make changes this year.
They are finding that it is vital to consider the ways the tools will
impact their employees and help desk staff. This means IT leaders need to place
greater emphasis on tools that will minimize disruptions in employees'
day-to-day work to maintain productivity and make sure that employees feel
supported, while still ensuring they don't fall short in terms of
infrastructure, IT, and data security in 2021."
Download the IDG white paper
at https://www.logmeinrescue.com/content/ensure-productivity-and-security