Citing the need to respond better to outages affecting
cloud services, StackPulse launched the free-to-use edition
of its reliability platform. The new free edition, available
immediately from StackPulse's website, allows software developers, DevOps, and
Site Reliability Engineering (SRE) teams to respond to software
outages, automate manual operations, and deliver more reliable software
services to end users.
Recent outages that
affected sites like GitHub and LinkedIn underscore the huge problem
of reliability due to the need for
enterprises to rapidly build and deploy apps in the
cloud. "Every company that runs software services will suffer outages -
that's a given," said Leonid Belkind, CTO of StackPulse. "This
is why it's important to build a culture focused on reliability at every step
of the process."
According
to StackPulse, ensuring reliability is both an application and
an organizational issue. To address the reliability of
applications, StackPulse believes teams should apply DevOps
and SRE principles to the on-call process. When an outage occurs, StackPulse automatically
executes what it calls playbooks that investigate the underlying cause,
delivers context to human responders, and performs remediation actions as
needed. According to Belkind, a single automated playbook eliminates
over 400 hours of on-call work a year for the average customer, resulting in a
corresponding reduction in customer-facing downtime identifying,
responding to, and resolving service incidents and outages.
"Delivering
reliable services also requires a cultural change,"
said Belkind. "You have to be open-minded, identify key stakeholders
to drive the process, and define short-term to long-term goals. You also
must be willing to question the organizational ‘sacred cows' that might be in
the way or grind the entire transformation effort into dust."
The release of the
free edition comes shortly after the year-old company exited stealth,
announcing in January more than $28 million in funding across two rounds led by
GGV Capital and Bessemer Venture Partners.
The StackPulse Reliability
Platform is also available in the enterprise edition. More
information is available at StackPulse.com.
Watch and learn more!