Ivanti,
Inc. announced it has
closed the acquisition of Cherwell Software, a global leader in
enterprise service management solutions. The terms of the transaction
were not disclosed.
This
business combination cements Ivanti's position as the only enterprise
service management vendor to offer end-to-end service and asset
management from IT to lines of business and from every endpoint to the
IoT edge. It also accelerates Ivanti's innovation at the intersection of
unified endpoint management, zero trust security, and enterprise
service management.
"We
are excited to welcome the Cherwell team into the Ivanti family," said
Jim Schaper, Ivanti Chairman and CEO. "Together, we will build a deeper
and more vertically oriented enterprise service management solution that
delivers excellent experiences for every employee wherever they work,
while enabling IT teams to improve operational speed, cost, and accuracy
of service. We look forward to integrating the best functionalities of
our complimentary technologies, expanding the reach of our Ivanti
Neurons platform, and enabling customers to further maximize their
business outcomes."
"I
firmly believe the combination of Ivanti and Cherwell will be greater
than the sum of its parts," said Chris Chagnon, ITSM Architect in Higher
Education. "With this acquisition, all customers will benefit from a
more powerful and flexible platform that will deliver even better user
experiences and business outcomes. As a long-time Cherwell customer, I'm
most excited about the integration of Cherwell Service Management (CSM)
with Ivanti Neurons, and accelerated product innovation to come."
Ivanti
is committed to maintaining and investing in both Cherwell and Ivanti
service management solutions while working to converge the best aspects
of each. For example, Ivanti plans to integrate Cherwell's
market-leading no-code and low-code applications. The Ivanti Neurons
platform will connect the best-of-both enterprise service management
portfolio with the company's unified endpoint management and zero trust
security solutions, providing a single pane of glass for enterprises to
proactively, predictably and autonomously self-heal and self-secure
devices, and self-service end users.
"This
transaction will strengthen Ivanti's capabilities beyond the core of
ITSM and into other lines of business, in addition to enhancing its
low/no-code offerings," said Adam Holtby, Principal Analyst at Omdia.
"Extending service management practices and principles beyond just the
IT department has become a key digital transformation enabler,
supporting organizations in delivering the best support and employee
experiences possible. The combined capabilities will enable Ivanti
customers to automate and improve end-to-end service delivery across all
endpoints, from cloud to the IoT edge. This is critical as employees
today expect a personal and immediate resolution for issues impacting
their ability to remain productive, regardless of where they are working
from or what devices they are using."