A new survey of enterprise IT security leaders showed an overwhelming
majority--almost 80 percent--believe remote workers are at more risk for
phishing attacks now because they're isolated from their organizations'
security teams. Despite the significant threat increase, more than 59 percent
of respondents felt solutions such as video training (27%), email reminders
(20%), and VPNs (12%), were sufficient solutions by themselves to keep
organizations safe from what those surveyed said were the biggest security
breach fears: damage to brand and reputation, and legal jeopardy.
A question about threat literacy among remote workers found that 81 percent
of IT leaders felt their employees understood that 90 percent or more
ransomware attacks originated through email phishing. Eighteen percent felt
their employees didn't know that, or didn't know if employees understood the
threats caused by email phishing attacks.
Steps IT leaders took over the past 12 months to mitigate the growing danger
to remote workers included video training courses on how not to fall victim to
a phishing attack (27 percent); the deployment of anti-phishing software (26
percent); regular email communications to workers to be vigilant (20 percent);
one-on-one (by video conference) training with new employees (13 percent);
deploying a VPN (12 percent). Two percent of those polled felt employees
already knew enough not to open suspicious-looking emails, or links they didn't
trust.
Asked if these counter measures were sufficient to protect remote employees
from phishing attacks, the overwhelming majority of IT pros-79 percent - felt
they were. Just 15 percent said no. Asked if employees understood different
types of phishing attacks, such as business email compromise or domain
spoofing, almost 50 percent of respondents said "very well," 39 percent said "quite
well," and 10 percent said not quite well. "Not at all" and "I don't know"
scored 1.25 percent and 1.5 percent, respectively.
Only 52 percent of those surveyed felt their organization understood which
areas of the business were the most vulnerable to attacks. The rest of the
respondents answered "quite well" to "I don't know," leaving a large gap in
understanding which employees from what departments within an organization were
the most at risk.
Despite the confidence in their organizations' preparedness against the
increase in sophisticated phishing threats to remote workers, 76 percent of IT
leaders admitted their organization would pay, or was likely to pay a ransom if
their entire system was locked down through malware. Twelve percent said their
company was unlikely to pay, 7.25 percent said their employers would not pay,
and 5 percent didn't know.
"This survey has uncovered a complex situation wherein IT leaders understand
threats to their remote workers have grown significantly worse, yet they feel
the organization is protected well enough against them through weak solutions
or in some cases, just email reminders," said Tony Pepper, CEO of Egress. "This
shows that there is a lot of trust given to employees, who are suddenly
shouldering the burden of not falling victim to what has become an
exponentially worse threat environment. "
Other data collected in the survey includes:
Why do you think employees are more vulnerable to targeted phishing attacks as
remote workers (in order of importance):
- More removed from the
org's security team
- Distracting work
environment
- Working from multiple
or personal devices
- Pressure to appear
more productive
- Phishing attacks have
become more sophisticated
What level(s) or your organization is/are responsible for protecting IT
systems and infrastructure:
- CISO - 367 respondents
- CTO - 152 respondents
- IT Department - 605
respondents
- Other - 21
respondents