Written by
Adam Strange, Global Marketing Director at Titus, by HelpSystems
As more and more social and economic activities move online,
the importance of privacy and data protection is becoming increasingly
recognised. Of equal concern is the collection, use and sharing of
personal information with third parties without notice or consent of
consumers. In fact, I read recently on the UNCTGAD site that 128 out of 194 countries have put in place legislation
to secure the protection of data and privacy.
Whilst the U.S. has been lagging behind other
countries in terms
of implementing national legislation, the picture is
now beginning to take a different path
at state level as legislative bodies introduce
regulations. Some states such as California, Vermont, New
York and Ohio have introduced data protection
legislation in some form, Alabama has its Data Breach
Notification Act and as recently
as last month Colorado passed its new data
privacy bill, giving residents the right to stop companies
from collecting their data in the future. There
is now a significant movement
towards safeguarding data privacy and increasing data
protection state by state.
We are now seeing moves from the U.S. Federal government
as well. In May, President Biden published his Executive
Order on improving the nation's cybersecurity as a whole,
showing how the thought process has stepped up a notch.
The reason for this is obvious. You don't have to cast your
mind too far back to be able to cite high profile cases in the
press which showed us how important strong data protection rules are
for society, including the very functioning of the democratic process.
These and other developments have shown that the protection of privacy,
as a fundamental individual right, but also as an economic necessity,
is crucial. Without consumers' trust in the way their data is handled, our
data-driven economies will not thrive.
As a practitioner working in the field of data security, I'm pleased to see data privacy and protection laws
becoming more commonplace across the U.S.. Data protection is the
"one constant" that must be maintained across all environments. Organizations
hold and are responsible for safeguarding vast amounts of data and this data
must be appropriately protected, irrespective of its type or location.
With personal data protection and privacy law rapidly evolving in the
United States, and without principal legislation that governs data
protection at the federal level in the U.S. as yet, one could be forgiven
for wondering which regulations are most critical to be aware of.
With that in mind, let us take a whistle-stop tour of some
of the important and forthcoming laws you need to be aware
of:
General Data Protection Regulation (GDPR)
Though of course not a U.S. piece of legislation, but
a critical one to conform to if, as a U.S. company, you transact with the EU or
the UK.
The most important data protection legislation enacted
to date is the General Data Protection Regulation (GDPR). It governs the
collection, use, transmission, and security of data collected from residents of
any of the member countries of the European Union. The law applies to all EU
residents, regardless of the location of the entity that collects the
personal data. Fines of up to € 20 million or 4% of total global turnover may
be imposed on organizations that fail to comply with the GDPR.
GDPR's seven principles are: lawfulness, fairness and
transparency; purpose limitation; data minimization; accuracy; storage
limitation; integrity and confidentiality (security); and accountability.
Some important requirements of GDPR include:
-
Though GDPR was established in the EU, it applies to businesses all over
the world. If your website collectsthe personal information of someone
from one of the EUmemberstates, then you're required to comply.
Otherwise, you could be faced withfines and penalties.
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Data subjects must be allowed to give explicit, unambiguous consent
before the collection of personal data. Personal data includes information
collectedthrough the use ofcookies.
-
Organizations are required to notify supervisory authorities
and data subjects within 72 hours in the event of a data breach affecting
users' personal information in most cases.
-
In a lot of cases theGDPRcanrequire organizations to appoint a data protection
officer (DPO).For example, businesses in the public body, those with
large scale monitoring of individuals or processing large amounts of criminal
data.This independent data protection expert is responsible for
monitoring an organisation's GDPR compliance, advising on its data protection
obligations, and acting as a contact point for data subjects and the relevant
supervisory authority.
California Consumer Privacy Act (CCPA)
Though of course not a U.S. piece of legislation, GDPR
is nevertheless a critical one to conform to if, as a U.S. company, you
transact with the EU or the UK.
The most comprehensive state data privacy legislation
to date is the California Consumer Privacy Act (CCPA). Signed into law on June
28, 2018, it went into effect on January 1, 2020. The CCPA is cross-sector
legislation that introduces important definitions and broad individual consumer
rights and imposes substantial duties on entities or persons that collect
personal information about or from a California resident. These duties include
informing data subjects when and how data is collected and giving them the
ability to access, correct and delete such information. This notice must be
disclosed in a privacy policy displayed on the website of the
entity that collects the data.
-
The right to know about the personal information a
business collects about them and how it is used andshared;
-
The right to delete personal information collected
from them (with some exceptions);
-
The right to opt-out of the sale of their personal
information; and
-
The right to non-discrimination for exercising their
CCPA rights.
Virginia's Consumer Data
Protection Act (CDPA)
Virginia's Consumer Data Protection Act (CDPA) was passed on March 2, 2021. It grants Virginia
consumers rights over their data and requires companies covered by the law to
comply with rules on the data they collect, how it's treated and
protected and with whom it's shared.
The law contains some similarities to the EU General Data Protection
Regulation's provisions and the California Consumer Privacy Act. It applies to
entities that do business in Virginia or sell products and services targeted to
Virginia residents.
Colorado Privacy Act (CPA)
In June 2021, Colorado became the third U.S.
state to pass a privacy law. The Colorado Privacy Act grants Colorado residents rights over their data and
places obligations on data controllers and processors. It contains some
similarities to California's two privacy laws, the California Consumer Privacy
Act (CCPA) and the California Privacy Rights Act (CPRA), as well as Virginia's
recently passed Consumer Data Protection Act (CDPA). It even borrows some terms
and ideas from the EU's General Data Protection Regulation.
While there are similarities, such as the
opt-in requirement to obtain consent from consumers before collecting sensitive data, and the
adoption of some privacy-by-design principles, the significant differences are
in the details.
The CPA applies to businesses that collect personal
data from 100,000 Colorado residents or collect data from 25,000 Colorado
residents and derive a portion of revenue from the sale of that data.
The CPA is scheduled to come into effect on July 1, 2023.
New York SHIELD Act
In July 2019, New York passed the Stop Hacks and
Improve Electronic Data Security (SHIELD) Act. This law amends New York's existing
data breach notification law and creates more data security requirements for
companies that collect information on New York residents. As of March 2020, the
law is fully enforceable. This law broadens the scope of consumer privacy and
provides better protection for New York residents from data breaches of their
personal information.
Importance of privacy policies
Any website should have a privacy policy that explains
to its users what information is collected, how it is used, how it may be
shared, and how it is secured. To be fully compliant with U.S. and EU
data protection laws, all data subjects should have the opportunity to consent
to the collection of personal information. While much information about users
is voluntarily provided when they sign up for newsletters, complete forms, or
send email requests, information gathered from third parties and through
the use of cookies should also be disclosed, and users should be given the
opportunity to consent to, block, or disable cookies.
With the implementation of data privacy
legislation continuing to sweep through countries globally, a list which
now increasingly includes the U.S., awareness of the key tenets of the
laws that relate to your organisation's business practices
are essential. Once you know how you are expected to protect consumer
data, you can build a strategy around your people, processes and technology
that ensures you comply with prevailing data privacy laws. In so
doing, you are safeguarding your customers against theft, loss, or
misuse of their personal information, and also protecting your
organisation from the risk of hefty penalties for non-compliance.