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How Workspace as a Service (WaaS) Overcomes COVID-19 Challenges

The coronavirus pandemic has created a crisis like never before. None of the industry leaders or business experts may have anticipated the havoc a disease can create. However, we are here living in a pandemic!

How can you continue working?

How can you help your employees resume their jobs from the comfort of their homes?

Can we implement security on the personal endpoints of employees?

It is through Workspace as a Service (WaaS) all this is possible. There's no denying or running from the challenges that this pandemic has created. WaaS helps us accept and mitigate these issues. In this article, we will explore how. Keep reading for more insights.

Challenges Faced Due to COVID-19 Pandemic

Before directly jumping to how WaaS mitigates issues of the pandemic, let's understand some challenges.

The pandemic has halted the functioning and movement of every industry. Many industries nearly vanished, and many others are stumbling. In a situation like this, it is evident that we need to mitigate costs.

Since everyone is forced to stay inside their homes, how will they work? How can we hold client meetings? We need to adjust our workspace according to the market demands.

Taxes, regulations, and other rules are so stringent that there's an urgent need to cater to data security requirements.

Lastly, we need to respond to this crisis appropriately so that we can survive and thrive.

Every challenge discussed above can be mitigated with Workspace as a Service. It offers you remote working ability. There's also multi-device access and advanced security to guide your organization towards success.

Where to Start?

If you are struggling to achieve the following, then you need to start thinking about WaaS implementation:

  • Poor remote work infrastructure
  • Poor communication between employees
  • Complex data sharing and collaboration
  • No BYOD policy
  • Poor security and data backup structure
  • Risk of cyberattacks

Start by understanding Workspace as a Service.

It is WaaS that creates a virtual desktop hosted on the cloud. This way, your employees can access their workspace system from the device of their choice from any location in the world.

Workspace as a Service Overcoming COVID-19 Challenges

For any employee, WaaS is a simple feature. They log in to their virtual workspace from their browser and start working. Your IT team is not involved in the setup, configuration, upgrades, and maintenance - everything is taken care of by the service provider.

Let's explore some benefits of Workspace as a Service:

  • Operational Efficiency

Adopting a WaaS solution means migrating your applications, data, and operating systems to the cloud. This eliminates capital expenses to some extent. You can utilize computers with better configurations virtually. Along with this, Workspace as a Service comes with seamless upgrades and management because your cloud service provider does that. You don't need to manage, maintain, or upgrade your virtual machines.

Everything included, the operational efficiency of the organization improves. It enhances the productivity of employees, poses fewer IT issues, and improves access.

  • Mobility

Even before the coronavirus pandemic, employees were expecting some level of remote working ability during some instances -

When they are traveling

When they can't commute

When they are not well

With remote working ability or work from home infrastructure, it is simpler to work without leaving your home. Any employee who is not visiting the office because they couldn't commute can easily resume work from home with WaaS. They need to use multi-factor authentication to log in to the system and access the virtual instance.

Similarly, BYOD policy is also beneficial for businesses, but it is not an option without a secure VPN. Fortunately, WaaS provides a safe in and out of the desktop. This ensures appropriate data security and enhanced protection from cyber attacks

  • Multi-Device Accessibility

It is feasible to work with WaaS. Not only because of the remote accessibility and advanced security but also because of the multi-device support. Whether you want to access your virtual workspace on a laptop, desktop, or phone, you can do so. You can consume apps and data without hindering the workflow or security.

It is because of the licensing flexibility of WaaS that we can access the same desktop instance and applications on smartphones and computers alike

  • Security

We can't really argue the fact that traditional systems for remote work have security gaps. When you start allowing your employees to collaborate and transport data across channels freely, you start risking your data security.

What is better is the WaaS structure. It helps you implement rigid security measures, such as:

  • Multi-factor authentication
  • User access control
  • Intrusion detection and prevention
  • Regular backups
  • Strict and consistent monitoring

You can also keep up with the compliance needs of HIPAA, PCI, FINRA, GDPR, etc., as most service providers cater to multiple industries and adhere to multiple compliances

  • Disaster Recovery

Many organizations face multiple hours or days of downtime because of a disaster or pandemic. However, this doesn't have to be the case. It is simpler to create a disaster recovery plan with WaaS. Most reputed cloud providers take regular backups of your data on different servers, you can easily recover the data during a disaster or system crash. It ensures business continuity and painless disaster recovery.

Workspace as a Service: Power-Through the Pandemic

The COVID-19 pandemic has increased cybercrime by 600%. Can you imagine the trouble it is creating for many small and medium organizations?

If you are an enterprise willing to transform the structure and processes for a better workflow, consider Workspace as a Service. It mitigates various challenges that COVID-19 has posed in front of us. For instance, we can manage security, reduce costs, and ensure mobility with a single solution. You just need to tap into the power of WaaS, find a suitable provider, and move towards better operational efficiency and productivity.

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ABOUT THE AUTHOR

Yuvraj Jain 

Yuvraj Jain is a technology analyst at ACE Cloud Hosting, a leading VDI solutions provider. He is keen to write about the latest tech trends and is fond of exploring VDI technology, DaaS, hosted virtual desktop, and cloud hosting service.

Published Thursday, August 05, 2021 7:26 AM by David Marshall
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