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VMblog Expert Interview: Arcserve Talks Cloud Adoption Challenges, Cyberattacks, and Bringing Hyperconverged Data Protection to Hybrid Clouds

interview arcserve subramanian 

Arcserve recently announced the Arcserve N-Series appliances, which deliver integrated hyperscale backup, recovery, and ransomware protection to enterprise infrastructures. These appliances are built on Arcserve UDP technology, and are being powered by Nutanix and secured by Sophos.  

To find out more about this and more, VMblog spoke with Shridar Subramanian, the CMO at Arcserve.

VMblog:  What are the key challenges facing companies when they move to a hybrid cloud model and are no longer in control over their entire network infrastructure? 

Shridar Subramanian:  As companies venture further along in cloud adoption, regardless of whether it is a private, public, or hybrid cloud approach, they will inevitably realize the many operational and financial benefits of moving workloads to the cloud. 

However, security and backup are still business concerns for organizations that advance in their journey to the cloud.  Research by Unit 42, a global cyberthreat research arm of Palo Alto Networks, suggested that the rush to cloud computing has increased security vulnerabilities, often because admin privileges were not stringent enough. Alongside security concerns, the resilience of information in the cloud has also been a critical consideration. Research by StorageCraft, an Arcserve company, found 61 percent of organizations had increased investment in cloud backup use, and 28 percent also implemented data recovery plans that relied on the cloud. 

Of course, there are other considerations to putting data in the cloud, such as adhering to compliance and regulations. All told, 86% of StorageCraft survey respondents confessed that their adoption of cloud backup and recovery had faced obstacles, with security, compliance requirements, and lack of control of the data cited as the most significant concerns. 

VMblog:  As organizations increasingly move to a hybrid cloud model, how should their data protection strategy change?

Subramanian:  As organizations transition their data to the cloud, they should understand that cloud security is a shared responsibility between the cloud service provider and the customer. Cloud service providers, such as AWS, typically secure the core infrastructure and services as part of their commitment. When it comes to securing operating systems, platforms, and data, there are several tools provided by cloud vendors to protect data; however, the customer must still take responsibility to ensure their data is safe.

Similarly, Microsoft guarantees the service with Office 365, but it does not ensure an organization's data safety. It will secure a company's data for 30 days, and after that, it cedes responsibility. That is why it recommends that organizations use third-party software to protect their data long-term.

Securing compliance and certifications is a costly and time-consuming burden for an organization to take on, so sourcing a cloud provider that already has all the required compliance and regulatory certificates can be a benefit of using the cloud.

VMblog:  How can organizations create a first and last line of defense to protect hyperconverged infrastructure against cyberattacks, including ransomware?

Subramanian:  Organizations should have the proper cloud backup and recovery solution to protect their data comprehensively and gain the complete control they need. It will help if they look for a cloud storage solution that safeguards data by taking continuous snapshots and provides multiple recovery points. This solution ensures that data remains protected and always gives the organization easy access and visibility into their data.

VMblog:  How are Arcserve and Nutanix working together to bring hyperconverged data protection and cybersecurity to hybrid cloud infrastructures?

Subramanian:  The Arcserve N Series appliances combine robust security controls, ransomware detection, and data protection to ensure complete protection across private cloud, public cloud, and SaaS-based workloads. Additionally, they provide a unified management console to manage and provision all backup and disaster recovery services, including physical, virtual, and cloud workloads. 

The Arcserve N Series appliances protect physical Windows and Linux hosts, Nutanix AHV, Nutanix Files, VMware and Hyper-V workloads, AWS EC2, and Azure VM from a single user interface. They provide SLA reporting, built-in, fully automated non-disruptive recovery testing, and support for tiering to disk, tape, and cloud storage, as well as cross-hypervisor recovery and flexible licensing.

The integrated solution features:

  • The Nutanix Mine data platform delivering security features such as data-at-rest encryption, a hardened architecture, and comprehensive access controls built into the system;
  • Cybersecurity that detects known and unknown malware to defend the backup environment;
  • Proper data security to rapidly respond and remove threats, including never-before-seen ransomware and boot-record attacks;
  • Data protection across all platforms that safeguards data from external threats, including ransomware, natural disasters, human error, or other unplanned outages;
  • Deployment automation to eliminate risks during installation and configuration;
  • Integration with Nutanix Prism management console for simplified management.

VMblog:  What are the key benefits of the Arcserve N Series Hyperconverged Data Protection Appliances for companies and their VARs?

Subramanian:  Arcserve N Series Hyperconverged Data Protection Appliances offer multi-layer data protection and management combined with proactive ransomware defense and cloud-like agility and scale in one solution. There are three core benefits for companies and VARs:


  • The complete solution is available from one vendor, Arcserve, with a single point of contact for all your support needs.
  • Unified management console - organizations can use a single pane of glass to manage and provision all backup and disaster recovery services, including physical, virtual, and cloud workloads.


  • The solution is integrated with industry-leading hyperconverged infrastructure (HCI) to extend the benefits of HCI, including scale-out capacity & performance, and high availability, for data protection environments.
  • Organizations can recover all systems and data rapidly.


  • The appliances provide reliable backup and proven orchestrated recovery combined with market-leading cybersecurity for proactive endpoint protection.
  • Backup is offered on a security-hardened platform based on security best practices.
  • Organizations can isolate their backup environment from their production environment.

VMblog:  What do you see as trends on the horizon, and how is Arcserve responding to these trends? 

Subramanian:  Ransomware has become a significant risk to businesses and shows no signs of slowing down, with an average ransom payout reaching $233,8171. It's time for companies to fight back. Together, Nutanix Cloud Platform and Arcserve data protection solutions secured by Sophos helps to neutralize cyberattacks, including ransomware, by removing the complexity of siloed cybersecurity and data protection strategies for critical IT systems. The result is a proactive, multi-layered approach that helps companies achieve IT resilience faster.


Published Tuesday, August 17, 2021 7:36 AM by David Marshall
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