It's no longer just tech companies relying on
software development to propel their businesses forward. From banks to bakeries
utilizing technology to help their businesses and the products or services they
sell run more effectively, businesses have had to develop new software skills
and capabilities to keep up.
Businesses are understandably concerned about
the endgame when it comes to what new software can do for their overall
operations. How will your new machine learning improve digital marketing?
What will the overall growth be? The thing is, best business practices and
software development can no longer be considered two separate entities.
But what do businesses need to know to get
every possible advantage out of their software development while ensuring that
it's seamlessly integrated into their organization? This guide explores the
ways in which business practices and software development intersect and
highlights how to make development a strategic priority to keep businesses
running smoothly.
How Do Business Practices and
Software Development Intersect?
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Although technology is rapidly increasing
across all workflows, business practices have been a bit slower to catch up.
But this lag has, and surely will continue to, shed invaluable light on exactly
why business practices and software development can no longer be separated from
one another. The reasons for this intersection include two key principles:
Rapidly Evolving Tech In The
Workplace
The effect and influence that software and
tech have on our human behaviors is huge. As technology changes and develops,
people also change and develop in response. Organizations are using
sophisticated technologies to grow, collaborate, and streamline processes at a
continually exponential rate, and workplace practices have come as an
afterthought. It's a classic case of demand vs. capacity in software delivery.
The result is a palpable tension between what
software development is capable of accomplishing and the scrambling workplace
practices trying to keep up with this rapid change. As such, the need to
implement business practices that can accommodate this lightning-fast
development is more apparent now than ever before.
Business Needs Are Shaping New
Tech
There was a time when business software
development was localized to help improve one function in one department,
mostly behind the scenes. But software, with the help of innovations like automation
and AI, has breached the boundaries of this scope.
Technology, and the way we use it within our
businesses, is now totally shaped by human needs. You can even buy ai domain names, demonstrating the shrinking gap
between business and technology. Understanding that technology is now developed
to evolve along with our business needs again shows that business practices and
software development cannot be separated from one another.
Beyond this, the natural intersection of
business and software has become apparent in the penalties suffered by
businesses failing to keep up. They've become more vulnerable to disruption
through software-driven innovations, less attractive to customers who expect to
see high-quality applications, and more likely to spend money trying to
optimize operations.
How to Combine Business Practices
With Software Development
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So how can businesses ensure that their
software development stays aligned with business practices, and moreover, how
can business practices holistically incorporate software development into their
overall business plan? Well, it's all about prioritizing software development rather
than turning to it as an afterthought.
Define Your Goals
Once a company has decided to develop a
software application, they need to evaluate their needs and set specific goals.
Outlining in detail your requirements, coding, design, testing, and maintenance
will help you gain insight into what's best for the overall business because
you've started with it at the forefront of your plan.
To define your software development goals in
detail, you need to know exactly what your company is lacking. Do you require remote workforce management to accommodate new
working conditions, for example? To help, you can start by dividing the project
into stages.
Start by:
- Formulating objectives
- Outlining overall business
requirements to ensure the endeavor is realistic and achievable
- Creating a design mockup
- Estimating delivery time
- Estimating the overall value the
software can bring to the entire business
By incorporating a software development plan
into the business as a whole, teams can accurately estimate and measure exactly
what resources will be needed to make the plan work.
And, by highlighting the software's business
advantages, such as the application integrity, increased stability, and reduced
number of malfunctions, the whole business can prepare.
Choose a Development Method
Because software development projects are so
complex, it's beneficial for the whole business to determine a specific
software development methodology. For example, a business could choose to adopt
an agile software formula that incorporates automated testing. But what is automated testing and agile software development?
Simply put, automated testing allows for
continuous improvements to be made to your software. This methodology will help
safeguard against unnecessary resources being spent on manual testing as well
as identify trouble spots long before your team can. Agile software development
is a business practice whereby workflows are improved through collaboration and
the encouragement of self-organized teams.
Align Software Development With
Business Requirements
Rather than trying to fit your existing business
plan into a software framework that looks great on paper, make your software
choice is based on existing business needs. This may of course require a bit of
chin-scratching to ensure you're aware of exactly what your business
requirements are, and what needs to be done to achieve these.
So before searching for a software developer,
ensure that every nuance of your requirements is carefully planned out and
communicated. These steps will help guarantee that the solutions being built
always meet the needs of the overall business.
Allow Time For Testing And
Improvements
Allowing for the inevitable setbacks in your
software development will help the software to adapt and change alongside your
business rather than becoming a sticking point. Whether you create an insurance
policy for testing times, like using a call center transcription software or a free meeting software online while this element is being tested in your
new software suite, or use RPA to test continually, allowing for changes makes
room for software in your overall business.
Business Practices and Software
Development: Final Thoughts
Looking at the points above, the better
question to ask ourselves may indeed be, "how don't business practices and software development intersect?"
Software development now reaches every corner
of business development and best business practices for its deployment must
reach every corner if businesses want to remain relevant.
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ABOUT
THE AUTHOR
Grace Lau, Director
of Growth Content, Dialpad
Grace Lau is the Director of Growth Content
at Dialpad, an AI-powered cloud
based contact center platform for better and easier team collaboration.
She has over 10 years of experience in content writing and strategy. Currently,
she is responsible for leading branded and editorial content strategies,
partnering with SEO and Ops teams to build and nurture content. Here is her LinkedIn.