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Everise Announces New CMO Nicole Palina-Pace

Today it was announced that Everise has appointed of Nicole Palina-Pace as Chief Marketing Officer. As marketing industry veteran, Palina-Pace will architect and lead efforts to spotlight the unique Everise approach that enhances human-driven customer and technical support services.   

Since its founding, Everise has built a people-first culture that champions innovative ideas and creates world-class customer experiences. Everise works with some of the world's most influential B2C companies, and helps company helps clients improve customer satisfaction, decrease costs, and safeguard users and brands with digital, omnichannel and multilingual support services, content moderation and fraud detection services.

Palina-Pace commented: "This is an exciting time to be joining the accomplished team at Everise. "Consumer expectations have never been higher, and it's more important than ever for companies to win and keep customer trust. The unique Everise approach to service - where we enhance the critical human element with carefully curated technological support, is essential for delivering valuable customer experiences. Everise works with many bold, future-facing companies that share and value our culture of innovation and diversity. I'm looking forward to helping our clients and prospects grow and thrive." 

Before joining Everise, Palina-Pace was the global head of brand marketing and communications at Outbrain, a provider of recommendation technology. There, she managed a global team to build awareness and inspire loyalty for the company in the leadup to IPO. Prior to that, she was vice president of marketing for Rakuten Advertising where she was responsible for all go-to-market initiatives for the company's AdTech solutions. She previously served in marketing roles where she supported well known consumer brands including The Walt Disney Company, The Home Depot and JP Morgan Chase.  

 Sudhir Agarwal, Everise Founder and CEO explained: "Nicole joins the business at a critical time. A brand's relationship with its customers has never been more important, and we are seeing unprecedented growth and need for scale across our clients. Nicole has experience in growing the brands of fast-moving technology companies, and her strategic guidance will help us scale our offerings and position Everise as the best company to help businesses develop world-class customer engagement."

Published Thursday, October 21, 2021 1:55 PM by David Marshall
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