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Bonitasoft 2022 Predictions: Work, workplace, and work tools are all evolving rapidly

vmblog predictions 2022 

Industry executives and experts share their predictions for 2022.  Read them in this 14th annual VMblog.com series exclusive.

Work, workplace, and work tools are all evolving rapidly

By Miguel Valdes Faura, CEO and co-founder, Bonitasoft

1.  Autonomous business applications will be independent of the development platform - and each other

In the coming year, we're going to see technologies emerge that will be able to support business applications running "free in the wild..."

Digital Process Automation platforms are there to build, deploy, and run business applications virtually anywhere, any time, but are they becoming too heavy? What if we can keep the platform but instead of deploying everything on one server...deploy independent applications that can literally run anywhere, on any server?

When DPA platforms are able to bundle up each app with all its resources and with its own runtime, we'll be seeing lighter, fully autonomous business apps independently deployable anywhere.

In microservices architecture, one fundamental aspect of all services being independent is that developers can make changes at any time to update any component, or even replace it with a new one.  But not everyone is ready to shift to microservices architecture, even if they see independent and easy changeout as a key advantage.

Autonomous apps are coming as an alternative to full microservices.

2.  Business process data: Better visibility for better decision making

I think nearly everyone is aware of the importance of data analytics for business, to provide information useful for making solid business decisions, optimize business operations, and so on. We're in an era of widely applied process automation too, with many years of experience in tools such as business process management automation (BPM) platforms and rapidly deepening experience in robotic process automation (RPA). Data analytics and process automation taken together is what process analytics is about: looking into process data to see what we can learn from it and how we can act on that knowledge.

I expect that we are going to see a rapid movement towards ways to visualize process data, that will ultimately help business leaders to better understand what is going on with their processes and take appropriate action. We already have a widely used process visualization standard with BPMN2.0 (Business Process Modeling and Notation), with a mature market ready for process analytics based on this standard. I expect that we'll begin to see new technologies emerging in this area, and as innovation often comes from open source development, that's where we should be watching.

3.  Tired: campus bro culture. Wired: peer recognition

I'm a true believer in "culture eats strategy for breakfast." Among the many things we all learned from the Covid pandemic and its effect on the workplace, is that the effective workplace of the future is not only hybrid remote but intrinsically motivated.

The natural evolution of remote work, based on trust and autonomy, has been accelerated by the pandemic. Keeping employees engaged and happy isn't about providing perks, it's about keeping an employee-centered company culture that recognizes good work and appreciates individuals.

We're going to see continuing change in how companies implement both company and peer-to-peer recognition strategies that will impact how they attract, retain, and support employees.

4.  The hybrid workplace creates the hybrid employee/customer journey

There's something interesting that's newly emerging from the "hybrid workplace" that combines remote and on-site work: a hybrid employee-customer journey that integrates both through business processes. Employees working remotely need the same kind of smooth, painless and supported experiences that we need to give our customers, and business applications built on digital process automation platforms are exactly how business can ensure that everyone involved in critical end-to-end processes has that best possible experience.

5.  What's keeping IT up at night? Cybersecurity

The workforce of the future, or hybrid workplace, is having an effect on corporate IT in multiple ways, and cybersecurity is clearly one of them.

According to a 2021CIO Tech Poll, 65% of company decision makers responding across multiple industries will increase spending for cybersecurity in 2022 - and only 1% anticipate decreased spending.

Designing business processes on an ISO-certified DPA platform allows the tech team to build in security at the task, service, and process level, for both employees and for customers. We'll see more focus on how, where and when to enforce cybersecurity in digital transformation will mean more and better solutions for developers and business alike.

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About the Author

Miguel Valdes Faura 

Miguel Valdes Faura is the CEO and co-founder of Bonitasoft. Miguel leads the charge for Bonitasoft’s mission: to unleash the full potential of development teams to create applications with seamless, engaging and personalized user experiences.

Miguel is a recognized thought leader in the BPM and digital transformation fields and is passionate about open source community building. He is a regular speaker at international conferences sponsored by O’Reilly, Global Expansion Summit and Web Summit and has been featured in media such as Forbes, CNN and Mashable. Miguel received a prestigious CEO World Award in 2014.

Published Thursday, December 02, 2021 7:33 AM by David Marshall
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