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Calendar APIs: The Remote Workplace Lifeline

By Christine Spang, co-founder, chief technology officer, Nylas

Remote work has become the new normal for many businesses.

However, let's not fool ourselves. Many enterprise employees are silently suffering from back-to-back meetings, reductions in time to meet with a growing number of people and experiencing what's now commonly referred to as "Zoom fatigue." Even with these challenges, the benefits of remote work far outweigh the frustrations, meaning the reality of remote work isn't disappearing anytime soon.

To better navigate this new remote world, businesses have management tools to ease time-related stress and burdens that were already maturing well before the pandemic turned workplaces upside down. And successful teams are finding innovative ways to emphasize productivity and employee morale in the products, tools, and applications they use.

Managing Time

Sales representatives spend half their time on administrative tasks, including scheduling meetings. Four of every five medical patients say they're more likely to choose providers who allow online scheduling, and more than three of every five say they'd prefer a provider who sends emails or texts for preventive or follow-up care reminders. Plus, business recruiters say scheduling appointments is their number one challenge. Most of them claim to lose candidates before they can schedule interviews, building frustration.

Businesses like these and many others are being squeezed by time, forcing them to spend less time focusing on their customers, candidates, company culture, and even business growth. Many work from a single calendar platform and wrestle with how it engages with other providers. Other enterprises in search of a solution consider leaping and creating their own calendaring tool.

Any business that can remove hurdles their employees are experiencing will reduce staff stress levels and improve their morale and productivity. Those organizations need the power of modern tools to relieve the burdens created by outdated operations.

Rapidly evolving calendar applications offer the solution. Effortlessly, they're capable of booking and rescheduling meetings, generating appointment reminders, applying advanced scheduling logic to create communications that streamline the business day, and accomplishing these tasks across multiple platforms. Calendar APIs allow teams and individuals to concentrate on the work rather than their daily organization.

The design and intelligent automation of top-of-the-line calendar APIs readily free up users' valuable time to address crucial job responsibilities that need personal attention and individuals' critical talents.

Experience Efficiency

Rather than invest in building such tools, it's more cost-effective and time-efficient to choose a calendar API that's already performing these responsibilities across platforms. A powerful API will have already researched, tested and solved multiple use-case concerns and scenarios.

  • Connectivity - Securing authentication, bi-directional synchronization, identification and integration of default settings with every calendar provider worldwide, in real-time.
  • Recurring One-Offs - Aligning one-time changes and time zone transitions with complex protocols that vary by provider.
  • Time Zone - Normalizing day, date and time information across time zones and hemispheres from calendar providers' complex datasets.
  • Reminders - Addressing a wide range of complex circumstances, from language consistency to meeting cancellation alerts for recipients who didn't decline.
  • Booking - Real-time scheduling and synchronization eliminating double-booking caused by simultaneous requests without affecting tool speed.
  • Availability - Assuring resilient, cache-ready meeting participant verification regardless of any latency issues providers may experience.
  • Engaging Interface - Addressing how each user interacts with the tool and driving productive workflow with intuitive UI design.

This is not a complete list of the many variables that APIs have already solved. Frankly, such a list will always be a work in progress, as the best API teams deliver solutions to future technological changes and adapt UI and UX to meet new business changes. 

Solutions Keep Pace

Understandably, organizations consider building out a calendar solution that addresses the specific needs of an enterprise. But the cost, commitment, range of variables and talent pool needed to pull off the feat are considerable. And as the company and its future needs evolve, what investments will be required for the tool to keep pace?

Calendar APIs have undergone such planning, taken all those steps and overcome the many obstacles to make dynamic calendaring that performs for businesses across industries. And APIs continue to develop and serve as calendar platforms that keep changing at the speed of modern technology.

Businesses looking for time management solutions will find that calendar API features and functionality ensure a favorable user experience. They'll see how the tool helps overcome remote work fatigue syndrome. And they'll cope successfully with the new world order of remote work business, having relieved time-related stress and burdens with an off-the-shelf ready solution.

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ABOUT THE AUTHOR

Christine Spang 

Christine Spang is co-founder and chief technology officer of Nylas, where she leads technical strategy, development and delivery of cutting-edge products and experiences for software developers and technical teams. Prior to founding Nylas, she was a principal developer at Ksplice and Oracle, focusing on backend systems. As a female founder and CTO, Christine is a strong advocate of diversity within the developer and broader tech communities through organizations such as Lesbians Who Tech, Dev Color, and Women Who Code. She holds a degree in computer science from MIT.

Published Tuesday, December 28, 2021 9:25 AM by David Marshall
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